Leave a Review CPK Rewards
Great food & friendly service!
CPK is one of our favorite restaurants! The food quality is consistent. The service is friendly and they are great in helping you to try new menu items. Love it!!A Graham 83 - AZ
App is not user friendly
I tried to add my giftcard onto the mobile app but was unable to. The App is only able to add credit card payments. I don’t see a selection to add my gift card balance onto the app so I can use in the future. The use of CPK electronic gift is very inefficient. CPK need to update their mobile app to incorporate gift card payment.Show lessps_master
Great escape from the 111 heat.
We were looking to have our favorite treat but we’re afraid it was too hot. After this year and a half it was great to enjoy the great music, food and superior customer service Haley provided. Which is no surprise when the stellar management really empowers these workers to do they very best job possible. Thank you for making our afternoon and weekend complete!Show lessOmegaBD
Developer Response
We appreciate you taking the time to leave this review! We look forward to seeing you back at CPK soon!Credit card section is broken
Been broken for a month so you can’t order. It says “please enter credit card info” after you’ve done so. I reloaded app and tried multiple times for over a month. No go. I guess they don’t care that they’re losing orders. I might also suggest a way to send feedback re the app — but that’s just me being an efficient person who would value customer engagement. The app is ridiculous since the problem is never fixed.Show lessLindyKing
Early birthday lunch
Came in alone to enjoy an early birthday lunch as my day falls on Monday’s free Father’s Day. The staff were happy & laughing considering their AC wasn’t working & they were all so hot. I had the best server ever!! Yoli took great care of me & helped me enjoy my day!! Food was delicious & butter cake Devine! Definitely will be back!Show lessRebekar30
Not an allergy friendly app
This is a well-functioning app and I am a long time patron of CPK. However, the last time I ate at CPK with my wife she had a severe allergic reaction, sending us to the ER (not a fun experience). Now, over a year later she has finally mustered up the confidence to come back only to find that your app does not have an easy to find “notes” section where we can request an allergy-free preparation area. I know we can just call the restaurant but it seems like many competing restaurant apps offer this kind of service and it could be a fairly easy fix?Show lessM K Hammer
Truly terrible app
This app is a dumpster fire. It appears to be good when you first open it but you soon realize how bad it is when you try to place an order. The app asks you to sign in but when you order it switches to a web view of the CPK site, asking you to sign in again. There are also multiple ways to get to the web view ordering and each one keeps a separate account and order history. So if you are building an order and you back out, if you choose a different way to get to the order screen the items you’ve already placed in your cart won’t be there until you go back to the other page. The app also keeps an order history that doesn’t work, since the orders aren’t actually placed in the app but in the web view and there are two back buttons when ordering and if you hit the wrong one it will close the ordering page. This app could be very good with some work but right now it’s a mess.Show lessNoahbc
Needs Improvement
I’ve used mobile ordering before and had no issues. Now I can’t modify my order, which makes no sense. How do you up-sell without modifying? If I order a salad and need items removed or request extra dressing, that feature is no longer available. It defeats the purpose of using the app to avoid calling directly. Plus, I assumed using the app tracked my rewards better. Allow for order specificity just as I would in the restaurant!!!Show lessLotusBud74
Rachel
Had outdoor lunch in the patio. Great lunch specials. So happy u were open so we could eat lunch. Our waitress Rachel was on point!!
All 8 tables and she did such a wonderful job taking care of everyone. Getting orders, drinks, appetizers and food. Checking up on us every time she walked by to see if we needed anything or if we were ok. Maybe another waitress to help out? But there were only 8 tables. So not sure how many tables they would have each when indoor dining was available. Otherwise she was on point.
Busy right when u opened up for lunch.
Another waitress came when we were done with lunch.
She had help from the guy who seated us and maybe a manger on duty bringing out some meals Cleaning up and bringing out bread.
Overall a great experience BC of the employees there.
I paid via the app for the first time to save her a trip. Very easy to maneuver.
Pls take care of your employees during this difficult time.
Thank youShow lessPeet's fan
Developer Response
We appreciate you taking the time to leave this review! We look forward to seeing you back at CPK soon!This App is TERRIBLE!!!
Do not even think about downloading this app. It’s a waist of time. So much for convenience. It never works, I can’t pay and I can’t even place the simplistic order.
From now on, I will only be calling the restaurant to make sure my order was received. Don’t release an app until it works.
Whoever designed this and wrote the program, should not create apps. Apparently you don’t know what your doing.
However, I do find it interesting that other restaurants work very well. I would think that who ever is in charge should re-evaluate. Oh wait that actually takes time and work.Show lessjuansaudio
