Leave a Review CPK Rewards
Could be a lot better
Every time I try ordering from the app there is always an error saying my credit card info is incorrect when it is correct. Even trying different cards didn’t work! Would definitely order way more if it worked, SUPER FRUSTRATING. Also would be helpful if it was easier to see the entire menu from the homepage.Show lessмєℓιѕѕα.
Worthless app
I would give a negative 5 starts if the option exist.
Frustrating to use, and by far the worst app I have ever experienced.
Shopping cart clears randomly, basic e-commerce logic is illogical, and after 20 minutes of trying to add 2 items to the shopping cart, it errors out that the store does not currently accept the order (I have placed the order from the exact same CPK store before, from the same app). When selecting another CPK store a prompt states “this store has a different menu and your shopping cart will be empty.”
I am so frustrated with this app that I decided to order foods elsewhere. No one should be spending 20-30 minutes to give their money to CPK, just to get declined from the lack of competency from their app development team.Show lessAJ9029
Backwards and outdated
Such and poor user experience that the person in charge of that should be fired. While placing an order if you hit ‘back’ link, brings you back to Home Screen instead of back 1 step, you then have to click ‘order take out’ to get back into your order which in turn makes you watch a stupid video before resuming your order!
I’m a rewards member, couldn’t find my account, and when I tried to sign up for new account, wouldn’t allow me because it said I could only have letters for my first name, when that’s all I had entered. Frustrating!Show lessNJRDC
Best Rewards App!
This is a robust rewards app that allows you to do it all! Check your available rewards, see how far to go until your next reward, order food and, best of all, pay for it! And, I haven’t yet experienced a glitch while using it.SurfCityNana
Confusing app - worst I’ve used
This app is very confusing - every time I used it, I lost track navigating while placing online orders... it keeps sending me back to where I was and would lose my orders placed against a particular store. Whoever designed this app must learn how to design a more user friendly experience. It is so frustrating that I ended up giving up placing my order and turn to somewhere else. Shame on CPK losing business because of a badly designed app.Show lessTraveller 2098
Order anywhere else
Want to spend 2 to 3 times the amount for pizza through an incredibly frustrating app? Then this is the product for you. Do you like signing in multiple times and having multiple accounts for the same product? Well, then welcome to the CPK app where you have an app account and a rewards account and you need to sign into both to order pizza! Did your order go through? It’s a mystery! Did you click purchase only to be promoted to sign into an account, even though you are signed into the app? Welcome to the CPK app! Who would have thought that something as simple as ordering pizza could be so complicated? CPK did! And don’t worry, the head ache of the experience you will be charged heavily, because everyone knows pizza is a scarce resource that only CPK can provide! Don’t try to find another pizza place, because you can’t, it’s literally impossible. Order today for a decent pizza for the price of a much better pizza.Show lessim a dude
Difficult online ordering process
It’s a very cumbersome menu to navigate through and then there’s a “back” button that exits you out of the entire online ordering process which is extremely frustrating. I’m pretty sure users view the back button as going to the previous page they were on and not exiting the entire online ordering system and having your cart deleted.Show lessshimabra
Great app
Great app however I would recommend that there should be another confirmation before payment is processed. I would also recommend that a clear line is made to accept gift cards as an option for payment. I wanted to tip more and found it difficult to change the recommended tip amount.kopliyou
Cannot order online
So I guess an mobile app for a restaurant is most useful for placing orders, but this is exactly where this app falls short. After registration and log in, you pick a location and browse menu to order. Along the way it shows your cart, but if you want to add MORE items, you have to go BACK to menu, right? You lose your cart and location selection then. And you start over...
This is a great app to keep browsing your favorite menu items over and over again like in a time loop, but if you actually want to order something, call instead...Show lessBlueStar1971
Could update some features
So I love using an app to do most especially if available. The only thing wish this app would allow is to sync your rewards account with online ordering without having to log in constantly. You get a temporary password to log in. Once you do the order you had in the cart is gone. If you click out to view anything on the app your cart is gone. Not as convenientShow lessJulieHM
