Leave a Review CPK Rewards
What’s with the in-state phone # requirement??
Not sure if this is location specific or for the CPK app overall... but why would it be a requirement to provide an in-state contact number when placing an order through the app? People move from state to state, and they keep their cell numbers! So I provided my home phone but if the restaurant tries to contact me, I’m not home!! And what if I’m on vacation out of state and want to order CPK? I’ve never had this restriction imposed from any other app/restaurant. Doesn’t make sense to me.Show lessaja773
There seems to be a bug in the latest update
I’ve used this app before although I don’t get to CPK often. Just so happens we went last night and I remembered the app and the rewards program. Attempted to open the app and check in and I kept getting an error that said I wasn’t connected to the internet or a network when I was on my cellphone clearly connected to the TMobile network. Everything else on my phone was functioning properly. Needless to say I didn’t get my points credit for my $75 meal. Won’t be using again until bug is resolvedShow lessejoy01
CPK’s app works well and is especially useful!
The CPK app is easy to use and works well. It’s very handy and convenient. It locates all CPK restaurant locations, it tracks you as you arrive, it offers special CPK menu details, offers you a birthday gift, tracks your reward points, offers you an itemized check for food ordered at CPK and even allows you to pay with a credit card. We highly recommend it to all CPK customers!Show lessMDTannen
Developer Response
We appreciate you taking the time to leave this review! We look forward to seeing you back at CPK soon!App is great. Employees need training.
CPK, please push training to your restaurants. Many employees lack familiarity which defeats purpose & convenience of the app. In one instance, the app wouldn't allow paying. After the server called the manager to the table, he advised that he had shut down the app for the night. This unnecessarily complicated paying for dinner. Why let customers "check in" with the app, redeem a reward, then shut it down before they get a chance to pay via the app? As far as functionality, please add ability to enter CPK gift cards as a form of payment in the app. This would streamline paying as well.Show lessjoe733
Developer Response
We appreciate you taking the time to leave this review! We look forward to seeing you back at CPK soon!
