Leave a Review BCBSTN
Such a great app!
This app is very helpful and easy to use!Cmaddie212
Renewed Experience
This new version is fresh and extremely easy to use. Amazing updates!RmrJmr
Developer Response
Thanks for sharing your experience, RmrJmr. We're glad to have you as a member and we're here if you need us.Great!
Enjoyed the interface of this appregway997
Great app
Everything just the way I wanted in an appalpha9176
New App is Great
I’m loving the new app! All the features I need are still there and you added the ability to chat! It wasn’t hard to find anything and seems really intuitive! Excited to use itHSA Power User
Developer Response
Thanks for sharing your feedback, HSA Power User. Customer service is a priority to us so we're happy to hear you had an exceptional experience with the update and our new chat feature. We're glad to have you as a member and we're here if you need us for anything else.Frustrating!!
This app is so frustrating! I signed up months ago, as well as added my daughter. When I went on today, it was just showing my husband and not us. When we tried to add us, it said we already had accounts....yeah, I know! It would not allow me to access a dr at all because it kept wanting me to register....and then would reject it because I already had an account....and so the circle keeps going. I also really do not like the fact that, as far as I can tell, you can’t add your medical history so the dr can see it all on the screen. You have to put in your meds every time you try to talk to a dr. We have had other apps for other “call a dr” and they were easy to use. This one is horrible!Show lessluvdaisie
Facial recognition issues
Overall the app works fine but the facial recognition needs work. Every time I try to log into my app it automatically goes to the facial recognition to which locks up the app to where you can’t do anything in it. So now the app is become useless. Can you please fix this bug issue two of the facial recognition at work or at least take it off of it so we can login with our sign in and password.Show lessSlick roller
It’s okay I guess.
Reasonably useful. Not really necessary. I deleted it because I can access everything easier on my computer so I have no need for it on my phone. The Face ID feature is absolutely laughable. It asks to use it before you’ve ever logged in for the first time and then glitches out because it doesn’t know what account to log into. And you can’t turn it back on after you’ve logged in because there’s nowhere to access that setting. Overall just kinda meh. It’s alright.Show lessKnotKreative
Good app but won’t forget previous account
App has a lot of information you need right at your fingertips. However, when you have used the app with a previous employer you have to create a new account to use with your current employer. I can’t get the app to forget my previous Face ID log in data. Even deleting the app does not help. Maybe the developers can provide some insight into this. Great app otherwise.Show lessDodgeguy482
Glitchy
while I find your app to be reasonably useful, the interface between it and the facial recognition feature of the new iOS software leaves much to be desired. After multiple re-installations and attempts at logging in, I’ve given up on using facial recognition for the time being but hope that that feature will be fixed in the near futureShow lessOnly Sheeople Use iTunes
