Arrowhead Mobile Banking User Reviews

Arrowhead Mobile Banking

Arrowhead Central Credit Union

Finance

Reviews Summary

Positive highlights

🔍

This app hasConvenient and easy to use

🔒

This app hasSecure with biometric login options

💰

This app hasAllows easy money transfers and bill payments

📱

This app hasStreamlined and modern app interface

🤝

This app hasExcellent customer service and support

Negative highlights

🐞

This app hasFrequent app crashes and login issues

⏱️

This app hasSlow transaction updates and balance refreshes

🔀

This app hasDifficulty switching between multiple accounts

💤

This app hasLack of landscape mode support on tablets

🔍

This app hasInconvenient location of certain features like Zelle

Top reviews

Leave a Review Arrowhead Mobile Banking

Convenient
I’ve never had issues with this App. It’s very convenient and user friendly. No more trips to the bank as I can do everything from home, unless I want to withdraw which is rare.
Chirises
8 months ago
Developer Response
Hi there, wow thank you for the amazing review! We are happy to hear our new digital banking platform has provided you with such convenience and ease of use. We appreciate your membership!
To a bit to get used to
It took a while to get used to the new app, but I can easily maneuver it now. The only thing I miss is the Calculator option that was available in the old system. Plus, Arrowhead offered several classes to their customers regarding the new app.
R.hern
8 months ago
Developer Response
Hi there! Wow thank you for sharing your experience with our new digital banking platform. We appreciate your feedback and are glad to hear that you've become comfortable maneuvering it.
The new update helped but
I wish there was a way to have all your accounts under one login. I have multiple checking and savings accounts and it would be helpful to have a streamlined login to all accounts.
Arissia!
8 months ago
Developer Response
Hi there. Thank you for your feedback. We are always looking for ways to improve. I’ve shared this with our developers.
Change the coloring again
The app needs to go back to when the new version was first released. It would show green for credits and red for withdrawals. Now everything is all black for both, hard to tell from the two
SURV85
8 months ago
Developer Response
Hi there. Thank you for your feedback. I’ve shared this with our developers.
Convenient
East to use and very convenient. I just wish I could use the face recognition instead of entering my password every time.
Dandelions 4ever
9 months ago
Developer Response
Hi there. To setup FaceID from an enabled device, log in and tap 'More' at the bottom of the app. Then tap 'Settings' and 'Biometrics'. From there you can enable this feature. We are here to help. Please give us a call at (800) 743-7228 or chat with us at arrowheadcu.org if you need us.
Arrowhead customer
I have banked with arrowhead credit Union for many years and always appreciate their customer service.
Linda Needlecraft
9 months ago
Developer Response
Hi there, wow thank you for the amazing review! Glad to hear you enjoy banking with us! We appreciate your membership!
They have updated everything
I love the fact that they have Zelle now! It makes banking so much easier!
Anastasia 1&only
9 months ago
Developer Response
Hi Anastasia, thank you for sharing! We appreciate the feedback and your membership!
Accounts
I would like it to be easier to switch between my business and my personal accounts
Wood755
9 months ago
Developer Response
Hi there. Thank you for your feedback. I’ve shared this with our developers.
Love Arrowhead Credit Union Bank
I’ve been a member since 2001 & my experience has been amazing. I’ve bought cars and a house because they give me the option to save money by taking it out automatically and depositing into my savings account
Vv3bosslady
9 months ago
Developer Response
Hi there, wow thank you for the amazing review! Glad to hear you enjoy banking with us! We appreciate your membership!
Not great
I tried to unblock my debit card and the app was being glitchy and saying “card has been successfully unblocked” and then once I close the app, go back into it and check, it’s back locked again. Literally couldn’t use my card because of this and it was a total inconvenience.
Migoho
9 months ago
Developer Response
Hi there, we apologize for any frustration this may have caused. We're always here to help, if in the future you need us, please give us a call at (800) 743-7228 or chat with us online at arrowheadcu.org and we will be more than happy to look into any issues you are experiencing.