Arrowhead Mobile Banking User Reviews

Arrowhead Mobile Banking

Arrowhead Central Credit Union

Finance

Reviews Summary

Positive highlights

🔍

This app hasConvenient and easy to use

🔒

This app hasSecure with biometric login options

💰

This app hasAllows easy money transfers and bill payments

📱

This app hasStreamlined and modern app interface

🤝

This app hasExcellent customer service and support

Negative highlights

🐞

This app hasFrequent app crashes and login issues

⏱️

This app hasSlow transaction updates and balance refreshes

🔀

This app hasDifficulty switching between multiple accounts

💤

This app hasLack of landscape mode support on tablets

🔍

This app hasInconvenient location of certain features like Zelle

Top reviews

Leave a Review Arrowhead Mobile Banking

Zelle don’t work for me
I just got the bank and zelle giving me issues please fix
bobby23!
a year ago
Developer Response
Hi there, please give us a call at (800)-743-7228 and we will be more than happy to look into this for you.
Horrible snapshot view
The previous snapshot view was ideal for immediate viewing of recent transactions. Having to now log in just to view and verify recent transactions is a pain.
AliciaNicolexo
a year ago
Developer Response
Hi there. Thanks for the feedback on Snapshot. I’ve shared this with our development team to look into as a future enhancement.
Love the new update!
Very much needed update! For me I love the ability to view all of my bank accounts in one page, track my spending and manage my debit card all in one app!
josiahsameagle
a year ago
Developer Response
Hi there, thank you for the review! Glad to read you are loving the new app. We appreciate your membership!
Upgrade!
It was about time ACU upgraded the app. It was worth the wait, the app is great.
Salkfjfugec
a year ago
Developer Response
Hi there, wow thank you for the amazing review! We appreciate your membership!
Love the new update!
I am able to take care of all my needs and customize it to my preference.
AutumElla
a year ago
Developer Response
Hi there, wow thank you for the amazing review! We appreciate your membership!
Can’t log in.
Why can’t they just shut this new update down. Can’t get in using the app or desktop. Horrible.
Take292456
a year ago
Developer Response
Hi there. We are here to help! Please give us a call at (800) 743-7228 and we can further assist you.
New update
I like the new update, with the exception of the snapshot view. I hate that I can only see the account balance and now have to log in to see the transactions, whereas I didn’t need to do that on the old version.
Most recent nightmare
a year ago
Developer Response
: Hi there. Thanks for the feedback on Snapshot. I’ve shared this with our development team to look into as a future enhancement.
Best Banking App
Ever since the update the app has been amazing it changed my life
nick barry jones
a year ago
Developer Response
Hi there, wow thank you for the amazing review! We appreciate your membership!
Needs lots of work
This app needs to be modified and updated, it logs me out constantly and it’s way too many unnecessary steps to just login.
Voila13
a year ago
Developer Response
Hi there. If you still have the old app (white background with red A) installed on your device, please delete it. This causes an interruption with the new app (red background white A). For more tips and tutorials on our new digital banking, including a video on downloading our app, please visit explore.arrowheadcu.org.
Zelle
Zelle is not available on the iPad, even though it show’s it’s available on the app preview.. Zelle was available on my iPad prior to the new update.
Lp783
a year ago
Developer Response
Hi there. Currently, Zelle is available using a mobile phone. We are working with our vendor to have Zelle added for iPads and we’ll update when it’s available. Sorry for the inconvenience.