Leave a Review Cash App
Cash app is a must! The best app to have!
I love this app! I have 4 kids and they borrow and pay me back. I sell a lot of items and use it for taking payments from my renters. It can categorize each person and the payments I’ve made to them & the payments I have received from them. I can pull up one person & look at the entire account. It allows you to state what the money is for so u can keep track of it. PayPal which is not free! I do not use now. I have Zelle, however, it does not keep track of how much Is paid or received. You can not pull up an individual to see all the transactions for the one person. Which is what I love about the cash app! I was able to keep track of how much I paid for my daughter’s wedding. Her dress, shoes, veil, hair, nails, and all the decorations. I was able to keep track of how much I spent. I could pull her name up and look at everything that I had spent on her and her wedding. 😊😊
I love that it is free!! No fees! I have my renters pay me using the cash app. It’s easy to track who has paid and how much to date!
When I’m selling something and they want to use the cash app to pay me. I can send them a link and I make money because I sent them the link so when they download the cash app and pay for items that I have for sale, cash app sends me a bonus! It stated out at $5. I am now up to $15 per person that uses my link to the cash app. That’s awesome! I love that bonus!Show lessNichole Heart
Developer Response
We love hearing this! Glad you took the time to post this review. In case you ever need us, we’ll be here to assist: http://squ.re/cashhelp. Have a great day!SCAM !!
Let me start with this really quick. Cashapp is a scam because its fun and easy then you have an issue and there is no “real” customer service. EVERYTHING is bank or user error no matter what, no point in “disputing” anything being its policy that they pull the amount of money you disputed...YOU LOSE TWICE!! Ok here my little story
Ive had cash app for yeaarrrsss and only used it here and there, recently ive been using it alot being its convenience. I was out for work in a different state and my card wasnt working im like weird ok ?? I try to buy my tickets home and i cant im like what goin on i leave text and emails that took two days to get a response too and were no help got someone to call me and they tell me my card number has changed....i didnt change the numbers. she says no worries just order a card nothing has moved in your account and all my money was there. Its $5 to order a new card. So thanks for that annnnnd being im still in on the east coast i need to fly home to AZ so i need to pull that money and put in bank...oohh yaaaay transaction fee.....extend my trip or pay $19 and change..obviously cheaper to pay them. Now im inconvenience, and out almost $25 cause somehow my card number was changed smh...NOT THE FIRST TIME BTW
Chime has been treating me well hopefully they work out better then Cashapp..skip these guys honestly it’s convenient till its not and your forced to pay them.Show lesshcnxlala
Great App ALL AROUND!
I Absolutely LOVE this Cash App! There’s a Bonus I get while using this app too... It monitors the Stock Market & it lets you see how stocks by how they are performing or you can look up individual stocks & keep your own personal list to keep an eye on them! It also tracks the stocks that performed the Best Daily & Best Monthly so even if you’re not watching those particular stocks you can learn more about them!
The only problem I have is when you go into the app and see you’ve received money from someone and tap on their name... you can send them an emoji to thank them for the cash, but you have to go to a different area of the app to make your deposit into your bank account or bank card... however you have it set up. I honestly hate this part of the app. I think that when you see the person’s name with an amount sent to you & you tap on it, when you are in that screen you should be able to DEPOSIT YOUR MONEY RIGHT FROM THERE, send a thank you emoji, keep track of your past transactions with that person, etc. without having to maneuver to multiple screens to do each thing.
This is why I have given this app a 4 star, but in reality it’s a 3.75. It doesn’t bother me enough to change apps but it has bothered a few friends enough to have changed so it’s something I would recommend to your programmers.Show lessJeni1969$$$$$$
Developer Response
Hi Jeni! Thanks for taking the time to share your thoughts. We're always open to feedback and will be sharing this with the team to help improve your experience with us. For anything else, feel free to reach out on Twitter (@CashSupport) or Facebook (@SquareCash).Awful company
I was scammed out of £230. I emailed Cashapp and my bank, bank said it’s cashapp I need to contact, so I did... 5 TIMES! Everytime I was brushed off and told it was the bank I need to contact, when it really was only Cashapp I could try get the money back. There’s no protection if you buy something, absolutely nothing. Once a seller receives that money there’s no way you can get it back, no way at all. This person got my money, and didn’t send my product and cash app done nothing about it. This scammer is scamming gods knows how many people out of £230 or more, and cashapp is ENABLING IT. Cashapp enables scammers, for example, today there was a news report stating that this year there was 335% rise in scams through cash app, and I was one of those who were scammed .You can search this up if you don’t believe me. Even more so, there’s nothing in the app to say you should only send to family or friends, absolutely nothing, so that when you go to them and say you’ve been scammed they pretty much shrug their shoulders. Cashapp support is notorious, as it pretty much doesn’t exist. They are so unhelpful and dismissive. My advice to everyone, DO NOT DOWNLOAD THIS APP IF YOU VALUE SECURITY WHEN SENDING MONEY.Show lessWRIG THE GOD
Developer Response
Thanks for taking the time to share your feedback with us. Although this is definitely not the experience we want for any of our customers, we're unable to cancel or refund completed payments. For more information, please view our Terms of Service: bit.ly/cashapptos. If you still have any questions regarding the options available to you, feel free to reach out to our team on Twitter (@CashSupport) or Facebook (@SquareCash).Can’t access my account
This app is a scam..i am a barber so I got the app to get payment from my customers I’ve already had 400 dollars stolen from my account reported it to cash app nothing nothing was done just kept giving me the run around never received my money or explanation as to what happened to it. There is no real actual number that you can call to talk to someone that have you send out messages just to sit and wait and hope someone get back with you. Now I have multiple accounts linked to 1 email account and when I log in I don’t have the option to pick what account to open I have money on to different accounts but can’t access neither one of them. Cash is a scam I am out of hundreds of dollars and this app have become an inconvenience to me. Before you get cash app I suggest you do your research and find something that actually have a customer support number because all the emails with no response is ridiculous the answer are computer generated I thought it was a cool app when I first got it but once you start losing money then have no way of actually talking to someone about the issue make you feel completely stupid and vulnerable I honestly would not recommend this app to anyone if money gets messed for some reason just count it as a loss I can imagine how many other have this problem and how much money that have madeShow lessjbarber007
Developer Response
It saddens us to see that you have had such a poor experience. We very much apologize that you have had such a difficult time with your account. Our support teams are real people hard at work looking at your account, and we want to make sure we have done all we can to get these funds returned. Please reach out to us so we can take another look at your situation and assist: http://squ.re/cashhelpFraudulent
It’s been over a week someone had hacked into my cash app and stole over 700 , sold my stock, purchased stock all at the same time within seconds. Cash app support team has been emailed about this and I’m still waiting for updates and a refund. Now as I wake up to check my cash app , I no longer have one. It’s asking me to create a new cash app and when I try to use the same cash app tag it’s says unavailable. I’ve emailed cash app support again this morning regarding this. Also they were about to change all my contact info to login. I’ve screen shoot their info that was in place of mines before they locked me out. Cash app didn’t email me or text me the changes that were made and I’m assuming because my personal information was removed. There should be another level of security for cash app because whoever hacked my account done it with ease and not even cash app the company stocked them. I wouldn’t recommend this app or cash app after what happened to me cause it can happen to anyone. At least with a bank account they can replace your money until they confirm it’s fraud. Cash app don’t do that and you’re just left wondering and you cannot call a live person either.Show lessBabephat83
Lost money, poor service, nice layout, and cool card.
Pros: very easy to use, navigate, and the card is super cool. Only thing I miss is the card. Deals upon deals if you sign up to get the card and it was always convenient to get 5$ off bills occasionally lol.
Cons: this happened about a year ago but I was trying to pay for something when I thought the person had a business account and they stole my money. Cash app kept saying they don’t do business but yet the button to change an account to business is right there..... so maybe back then they should of educated us more rather than expecting us to know. They refused to work with my bank for the dispute and I lost 50$ and the person is still using the app stealing people’s money. Their customer service is nothing but horrible (at least it was around August so maybe it has changed but my review for some reason won’t show... let’s see if this one does...) they depended off TWITTER for customer care which is the most immature and unprofessional way to handle customer service I have ever seen. They refused to elaborate and help me other than the usual responses of “it sorry-“ no, fix a problem that happened on your platform that wasn’t very well taught to the users. Other than that, I liked the app when I had it and if I could trust them slightly I would definitely give it another shot. just the service given to customers has hopefully improved and until I see that my rating will still remain as is.Show lesscnichols3455
Developer Response
Although this is definitely not the experience we want for any of our customers, we're unable to cancel or refund completed payments sent voluntarily through the app. For more information, please view our Terms of Service: bit.ly/cashapptos. If you still have any questions regarding the options available to you, feel free to reach out to our team here: http://squ.re/cashhelpMobile deposit
Don’t use them and especially that mobile feature. They make you write for “mobile deposit” on the check but then will still deny it so then when you have to take to a bank they won’t cash it for you cause they think you already mobile deposited it when they denied you. So now you are out whatever amount that check is. Then when you message customer service they don’t even read your complaint. They just copy and paste a response but change the reps name on it and don’t come close to addressing your issue. If it wasn’t for so many people that I know that only have cashapp I’d have deleted them a long time ago. You get no help from customer service and they close your disputes without it being resolved so you have to constantly start over with someone new on each email. You don’t have just one person helping. It’s someone new every time and they have no clue but copy and paste some response that has nothing to do on ur issue. So don’t if you have a choice or maybe someone will read this that makes sense. I’ve edited this paragraph three times or added onto it and still no one from this company has contacted me. Not one on my issue cause they don’t care at allShow lessdonkeyJA
Developer Response
Hi there. We'd like to know more about what happened here. Mind sending our team a message, so we can make sure you are getting taken care of? http://squ.re/cashhelpLove this app!
I’ve been using cash app for a few years now. Was introduced to it by my kids (all adults, btw). It comes in handy because I’m a truck driver and I don’t have to make plans to make an extra stop and hope western Union is where I’m stopping. Cash app is easy, fast and was way cheaper than using western Union when I first found it. It’s made my life a lot less complicated because my landlord even checked out the app a couple of years ago and decided to download it to make rent collections easier. It’s great to no longer deal with electronic checks or a money order via snail mail or be late paying because I have to come back into town to pay rent. He’s a bean counter by nature so he likes getting his money with a tap on his phone. I also use it to send birthday money, help the occasional friend in need, etc. I also load money to pay tolls and sometimes get fast food so that if my card gets jacked (there have been reports of cashiers helping themselves to cash back when people check out), there’s no direct access to my checking account. And I can easily draw the money back to my checking account so even if I lose the card, I feel safer about my funds being accessible to just me.Show lessSquirt7013
Confused and Disappointed loyal customer
I’ve been with cash app for about two years and strangely in June 2020 I started having money deducted from any and all my receiving payments from friends and family, out my cash app account. I’ve contacted them once I realized that they were doing this and wanting to know how and where this money was going to. They expressed through email that I have a business account. This was confusing and also false information. I NEVER SET UP ANY BUSINESS ACCOUNT ( I never even had any bank account linked with my account). So I don’t understand why they have the privilege and authority to just take my funds without me authorizing this. They only refunded me for seven days and they have yet to send me the remaining money nor information showing how this could happen to me. I’m an unemployed widow who barely getting by besides the money my family and friends help out with through this established business that serves a variety of people nationwide with there business. Please explain to me how you can take portions of my money and then give me no proof that I’m a business account holder. THATS UNTRUTHFUL AND ALSO STEALING FROM YOUR CUSTOMERS! ☹️☹️☹️
$1212babyShow lessromanesha
