My Consumer Cellular User Reviews

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  • Consumer Cellular services

    I’ve never had service that’s as dependable as Consumer Cellular is! I’ve been with them for longer than I can remember, and I’ve never had any problems with their products or phone plans!
    I’ve recommended them to all my friends and family. I’ve tried some of the other mobile plans and they just don’t come anywhere as good as Consumer Cellular,
    I have no plans of moving in the future! If your on a fixed income I recommend you give this service a try! I know you’ll feel as I do!

    Brenda B.
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  • Issue with app

    Since the app was updated last week, it logs me out when I leave WiFi range. As long as I am using cellular service, it will not allow me to log back in until I am back to using WiFi service. Prior to the last update, I don’t think my app ever shut down. Now it shuts down every time I leave the house.
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  • Older Version Was More Stable

    The latest version (4.0.3.2) is unstable. At first it would not let me log in, even though I could log into their website with the same login credentials. I had to delete and reinstall the app several times before I could finally log in. Next, the app would just randomly sign me out, which meant I had to repeat the previous process all over again. I’m not sure what’s happened, but this app has regressed in stability.
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  • Fun Memories for my Phone

    As a member of Consumer Cellular, I want to tell you that I belong to the best cellular company ever. During the last 20 years, I have used so many companies I can’t count, but for the last 5 years with CC. I cannot say more about the company. It not only saves you money, but saves you time and effort. I have never had a problem with CC. Their company Lee their records straight while offering the best low cost ones and offering phones to purchase by using low cost programs to pay them back. I can not say more positive things about Consumer Cellular. Thank you!
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  • Fingerprint ID No Longer An Option

    Have been a user for several years, now they updated the app and fingerprint ID is no longer there as many other people have commented. Talked to a rep for 30 minutes, and they had me delete and reload the app. No success. Then they said it was a problem with my phone- that I needed to turn on the fingerprint ID in my phone settings. I have a newer phone with up-to-date OS. There is nowhere in the phone settings where I can select fingerprint ID for this app. CC please fix this bug!
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  • Update

    Seems like I’m always being logged out the app. Since the last update I haven’t been able to log into my account and pay the bill. Even when I go to the web browser on my phone it won’t let me process the payment.
  • New Version

    Since the new version of the app came out recently with the improved user interface, every couple of times that I use it, it will not let me sign into the app. I have discovered that it is necessary for me to remove the app and reinstall it. I am just letting you know so that the issue can be resolved because I otherwise love the app!
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  • Latest update broke my App

    MyCC app hasn’t been working on 3 of my devices for about a week now. I can log in but the next screen is all white except for the orange CC logo. Something broke between logo and the next screen. I deleted the app from all 3 device and reinstalled the next day to no avail. Please get it fixed!
  • Clueless Company

    Just as others have said, impossible to sign in. How could this new version have been put up without anyone finding this problem before hand. Spoke with a rep who acted like I was the first person to have this problem. She tried to blame it on the latest OS update.
    Is anyone at CC paying attention to the App Store comments? I was told there would be a new version within 24 hours. My guess is it will be more of the same.
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  • 👎👎🤬🤬🤬🤬

    Service coverage is great, but the service plans are nothing to brag about and that’s the reason for the one star rating!! They should really offer a TRUE UNLIMITED DATA plan where they do NOT slow down your internet speeds! I mean seriously that’s ridiculous!! Offer us a better phone plane with UNLIMITED Talk, Text and DATA per line on our plan!!! Or Allow us
    to purchase more data per line on our plan!!
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