Leave a Review My Consumer Cellular
It’s pretty good
The app itself is pretty good. It is nice to know what my bill will be. The only thing is the online chat on he app does not work. You type a question and wait and it just keeps saying we are sorry for the inconvenience but everyone is busy or and agent will be connected shortly but no one ever gets connected to me. Other than that is is pretty good.Show lessbonsai 0099
Needs improvement
Just switched back to CC after being with another carrier for 2 years. The old version of this app was very nice and accurate 2 years ago. This new app is almost worthless. Does not show the correct data plan on my account and it does not show any usage. Does not show the correct account renewal date either. I have to go to the actual website to see my account standing. I am using an older iPhone (5s) but still... Hopefully this app with get fixed at some point.Show lessf69tele
Works Excellently
Just started using CC's service. So far I have had better coverage than Sprint! Add to that this great app to easily track my usage AND change my plan, and it's a wonder I never heard of them before.
CC, or those who design the app, it’s disappointing that you took the number of days left in cycle away from the app. The date is still there but that number was one of the main reasons I use the app.
I’m still sold on Consumer Cellular. Never have dropped calls. Always get great service. Love the no hassle month-to-month service. It is so nice to know exactly what I will be charged each month. This has got to be the easiest to understand and use phone company ever invented.
I do wish the text and data features could be split so the use of a flip phone would be cheaper than that of a smart phone. But I’ll live!Show lessPBMacWood
Helpful
The app gives a good view of usage although it doesn’t do it for each line, as the web interface does.
But I’m not impressed with the fact that each update wipes the login credentials so I have to dig out my notes to log in again. That’s a pain.vpndev
Data Usage Misrepresentation
The app does most of what it needs to do, but with this latest major upgrade, it’s showing my data usage as “Near Limit,” when in fact, I’ve only used just a touch over 1GB of my 3GB limit! The bar should be green, not amber!
And while I have your attention, how about implementing a pop-up that shows how much data or how many minutes you folks expect me to use, based on current use, just like the Web site.Show lesssgeffe
Developer Response
Thanks for reporting the issue, we are working on to find the cause and fix will be out soon.Great little app
This works great. Very small in size and shows everything that I need on one page. Loads fast and used your fingerprint for security. Works much better that my old ATT app. Have not noticed any difference in my service since I changed from ATT.WTTNWA
“Auto Login” Constantly Fails - 1st & 2nd Update,
This once was a great app because when I had it set to “auto login”, I could obtain a lot of information without logging in. Recently, the “auto login” toggle has somehow been turned off even though it had been on when I last used the app. I have to reset the password every time I wish to use it.
Update: Thanks for the response. I followed your instructions last night (after obtaining a new password yet again) and it worked this morning! The “Auto Log-in” toggle was still on and I didn’t have to log in. It is nice to have that function back!
New Update: Is not working again. Give up.Show lessZzzopfgb
Developer Response
Hi, if you turn on the auto login option before logging in and than login successfully you won't need to login again. We had to turn it off by default as we added Fingerprint and FaceId options as well.Latest update keeps crashing
Since the last update I can't even open the app! iPhone 6s
Update. After voicing my concern, I was contacted by the developer and within two days they published an update!
Thank you!createdave
Problem fixed
I had a problem signing in to my consumer cellular but immediately after writing about the situation in a review the problem was fixed. You can always depend on their service which is even better than the big name companies. I like getting a discount because I am a senior citizen; I’ve never had any other company offer me this. I recommend CC to all my friends.Show lesschamah29
Developer Response
Thanks a lot for updating the review. We are working on improving the app more in near future.Does not work well on iPhone 6
App is unreliable and does not work well, at least not on iPhone 6. Latest update for fingerprint access almost never works and now the autologin with password, that worked only if you tapped it, doesn't work at all anymore. What a pain, can one rollback to the previous version, which at least worked plus or minus?
Auto login never works, have to tap login button every time.
Frequently get message "Still working... Are you connected to the Internet" when trying to get additional details using "More" and "Go to my account", when Internet connection is just fine and all other Apps working normally.Show lessSYF54
Developer Response
Hi, the issue has been fixed in the latest version 1.17. Please update your app. Thanks
