I’m pleased with the service
Last week, I was disappointed with being unable to get service. Today, I received my first Spiffy car wash and am pleased at the results. Thank you for rectifying the issue and making good on your service offering. You just won a new customer.
Mostly very good
Only good things to say about Spiffy’s service. As far as the app goes, I have one problem and one wishlist item:
1) I can’t add a second car. The button straight up doesn’t do anything.
2) Where’s landscape mode for iPad? I use my iPad Pro with a keyboard so it’s sideways most of the time. This would make the app a lot easier to use.
1) I can’t add a second car. The button straight up doesn’t do anything.
2) Where’s landscape mode for iPad? I use my iPad Pro with a keyboard so it’s sideways most of the time. This would make the app a lot easier to use.
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Crooks who up charge way to much and don’t advertise the actual price
I saw one of their vans at a petrol station and thought that was pretty cool concept. I run a tech start up and thought it’d be cool to help another one out.
Go up the driver of the van and he gives me a break down of what they do and then offers me $30 off my first service. I thought “$30 is pretty good since I pay $70 at my Lexus dealership for an oil change, so $30 off what ever they charge can’t be bad!”
WRONG !!! I try to place an appointment via their crappy app and upon waiting 2 hours with no information what so ever, I get a text:
19:47 [Spiffy] Thanks for your message, Daniel! The Spiffy penguins are home for the evening, but will respond to your message first thing in the morning!
What App closes their customer support at 17:20 !
The following morning I have a notification stating my appointment was set for a tune I didn’t select ! I contact customer support and tell them everything and their response is “we don’t offer discounts” when clearly they do !
Then their horrible sassy CS agent just starts bickering banter !
Don’t set your expectations too high for this app. DONT even try them . Not worth the time and effort
Go up the driver of the van and he gives me a break down of what they do and then offers me $30 off my first service. I thought “$30 is pretty good since I pay $70 at my Lexus dealership for an oil change, so $30 off what ever they charge can’t be bad!”
WRONG !!! I try to place an appointment via their crappy app and upon waiting 2 hours with no information what so ever, I get a text:
19:47 [Spiffy] Thanks for your message, Daniel! The Spiffy penguins are home for the evening, but will respond to your message first thing in the morning!
What App closes their customer support at 17:20 !
The following morning I have a notification stating my appointment was set for a tune I didn’t select ! I contact customer support and tell them everything and their response is “we don’t offer discounts” when clearly they do !
Then their horrible sassy CS agent just starts bickering banter !
Don’t set your expectations too high for this app. DONT even try them . Not worth the time and effort
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Rip off company
If i could give 0 stars i would. The guy come and i just replaced my windshield so i told him not to do my top and my windshield and my hood, very light on the side i told him. Just vacuum well the front. 30 min goes by and he calls me and told me it will 30$ more just lifting the front mats. I ask him why u didn’t tell me when i showed you what i need. The setting up than they try from r you to upgrade if you dont than they become nasty. Lets see if the will refund me since they didn’t do anything
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Response from developer
Thank you for your feedback regarding your recent service with us. We would like to get a little more information from you regarding this particular situation. Would you mind providing the name or email your account is registered to? Then our Customer Care manager can reach out to you with a resolution.
