No heated/cool seats or window control from app
Update Sept 6, 2021.
The app is not working at all. 0 Stars.
First, let me start by saying this is my second Genesis purchase within three years, and I’m disappointed that the app still doesn’t offer the following options. Controls for heated and cooling seats as well as window controls. 1. When I remote start my car there should be options to select which seats in my flagship Genesis G90 as well as the other models that will be heated or cooled from the app. There’s nothing worse then sitting on cold seats in the winter or hot seats in the summer. 2. There should be an option to control the sunroof and windows as well. Both Old and Young Luxury owners desire better features.
The app is not working at all. 0 Stars.
First, let me start by saying this is my second Genesis purchase within three years, and I’m disappointed that the app still doesn’t offer the following options. Controls for heated and cooling seats as well as window controls. 1. When I remote start my car there should be options to select which seats in my flagship Genesis G90 as well as the other models that will be heated or cooled from the app. There’s nothing worse then sitting on cold seats in the winter or hot seats in the summer. 2. There should be an option to control the sunroof and windows as well. Both Old and Young Luxury owners desire better features.
Show less
Latest update helps but be careful!
Overall a great app, The latest update fixed a number of issues including “lock and start” so auto start will still work even if car is unlocked.
HOWEVER - it will lock and start if your keys are in the vehicle. Effectively locking you out. You can use the remote unlock but it won’t work until the auto start sequence is finished and the car shuts off. So you may be stuck for up to 10 minutes. Note, with the remote unlock it will only I luck for a few minutes the. It locks itself again so you almost need to be standing right next to vehicle for auto start to work.
HOWEVER - it will lock and start if your keys are in the vehicle. Effectively locking you out. You can use the remote unlock but it won’t work until the auto start sequence is finished and the car shuts off. So you may be stuck for up to 10 minutes. Note, with the remote unlock it will only I luck for a few minutes the. It locks itself again so you almost need to be standing right next to vehicle for auto start to work.
Show less
Needs real improvements
I recently purchased a 2019 Genesis G70 elite. I’ve download this app and have played around with some features like remote start remote lock and unlock features there is substantial lag after command has given usually around 3 to 4 minutes it takes for these commands to be performed after being initiated also when I check vehicle status information page is not refreshed. And takes a long time to refresh it just buffers and will say things like trunk unlocked car unlocked when the car has been off and locked overnight.
Show less
Remote start with seat heat & defrost
This should be an option on all. There are forums written about this subject. Not one owner/customer objects to having these options. Genesis needs to figure this out. Heck, charge money for an update if you have to.***
***I’d advise against charging more as there are even more forums basically dating back to 2010 about how Hyundai “nickels & dimes” customers/owners with gadgets, add-ons, features, options, etc.
***I’d advise against charging more as there are even more forums basically dating back to 2010 about how Hyundai “nickels & dimes” customers/owners with gadgets, add-ons, features, options, etc.
Show less
Only OK
While several of the features are handy and seem to work well (vehicle status, remote start and lock; haven’t tried others like scheduling service yet) the calendar feature will not pick up the event location. Sending the event location to my car for navigation is useless because the app, when it sees a location at all, uses my current location (wherever I am at the moment.) Fixing this would make the app a 5 star app.
Show less
Functional, but not great...
I like being able to remote start my car, lock/unlock doors, etc., through my iPhone and Apple Watch. However, sometimes it takes several minutes, or doesn’t happen at all (yes, while the iPhone and car in cellular service areas).
I should only need to open the app on the phone via Face ID once, not again to send commands.
On the Apple Watch, once the watch is unlocked, I shouldn’t need to put my PIN in to send commandS. If it’s safe enough for Wallet to operate that way, should be good enough for my G70.
I should only need to open the app on the phone via Face ID once, not again to send commands.
On the Apple Watch, once the watch is unlocked, I shouldn’t need to put my PIN in to send commandS. If it’s safe enough for Wallet to operate that way, should be good enough for my G70.
Show less
Nicely working app
Easy to use and reliable app. It offers basic features remote features. I hope that in future they will add some more. It works decent stable. But definitely they have speed-up to 60s between send command to the car and respond, it’s too long!
Service is terrible
The App stopped working for 2 weeks I made multiple calls to Genesis They simply blamed their Bluetooth vending and refused to have a manager call me back despite multiple calls to their customer service department. I got in conflict with the dealer who sold it me. They got the same treatment from a Genesis. Beautiful car. Disgusting service. Mercedes, BMW and Lexus would have been all over this. No luxury here
Show less
Delete/Download AGAIN...
2+ years of ownership into a $56k Genesis G80 and am still having persistent issues with this app! Blows my mind that for remote services this REQUIRED software “solution” still has nonstop errors and doesn’t complete tasks that competitor vehicles for 1/3-1/2 of the cost can do EVERY...SINGLE...TIME! Am exhausted with the Genesis phone service line which are nothing more than call-center clerks with no technical ability or answers to REAL questions. If ANYONE at Hyundai/Genesis is reading this please understand that despite building a wonderful solid vehicle...this experience alone will be reason for me to NOT buy a GV80 when the time to make a trade happens. You’ve had 2 solid years with me as a dedicated customer to get this right...and here I am being told “sir, software will NEVER work 100% correctly” by your own people. Totally unacceptable!
Show less
Broke app with last update
With last app update, can no longer remote start the car. Keeps saying “error- failed on server side”. Typical Genesis tech, with every update, something always breaks and it takes them anywhere from 2 weeks to a couple of months to fix.
Update- turn off new “quick start” feature, then everything works fine once again.
Update- turn off new “quick start” feature, then everything works fine once again.
Show less
