Leave a Review Consumers Credit Union
Outdated, crashes, limited functionality
Fuddy duddy app from the 90’s with 3rd rate security. I just switched to CCU from another bank because I had read good reviews on NerdWallet (which I now believe were created by paid shills) about the “great” mobile app and high APY offered — and I am sorely disappointed in the app functionality now that I can actually log in and use it.
Please put some resources into this app so users out of state can bank without having to find a physical bank partner location.
New users looking for a tech savvy bank — look elsewhere. I’m already debating if the high APY is even worth this poor app functionality I’ll have to deal with daily. Big bummer.Show lessLannacakes
Stuck in the 90’s
Our CU was bought by Consumers CU. Migration was poorly managed as data was misaligned which resulted in a week of no access to accounts in my house. The app is equally underdeveloped and poorly managed. There is no fingerprint login support. It routinely crashes on startup. It disables audio apps which is a very poor development miss. They do not publish feature update timelines. This App and this bank are stuck in the 90’s. Why don’t you switch you ask? We are researching but with our auto bill pay and auto deposits, it requires orchestration I don’t have gone for in my busy schedule. Don’t come to this bank!Show lessreview602312
Great app, gets the job done. Needs Touch ID!
This is a very practical app that lets you manage all of your CCU accounts remotely. As a NY resident, I heavily rely on the app especially for remote deposits, which works wonderfully.
The only real functionality lacking is Touch ID. I would greatly appreciate this, as it's standard on all other banking apps. The aesthetics of the app are a little old-school, but I could get past all of that since the functionality is sound.Show lessdpsr32
Works, but could use a a facelift
Overall the app works well, but given we are in 2018 the app desperately needs an upgrade. Simple features that most other financial institutions have: face/Touch ID functionality, paying other people using phone number or email (For ex: Zelle pay, money pop, etc) higher mobile deposit limits are missing.
CCU is a great institution just needs to invest more into their technology as they strive to provide service across US (not just IL).Show lessEwonder123
