PlushCare User Reviews

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  • Better than an in-person visit!

    I initially tried this app out of desperation after being completely dismissed and ignored by an Urgent Care doctor from UPMC for what I knew was a severe throat/ear infection. After just a few minutes with my PlushCare doctor, she could tell what my symptoms pointed to and immediately got me on the treatment plan I needed to get better. I was listened to, not dismissed or made to feel like I was exaggerating my symptoms, and she even followed up with me the following day, AND gave me a referral to an ear, nose and throat specialist to discuss further treatment options long-term. I would recommend this app to literally everyone! 10/10. Thank you PlushCare and Dr. Nichols for making me feel like a person, not a dollar sign!
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  • Dr. Mitchell Doyle is amazing

    Dr. Mitchell Doyle is the absolute best, she is the definition of a great Doctor. For the first time I finally felt heard and understood. I been through so much with my health and every previous doctor would ignore my concerns and just push pills on me even though I’ve had certain side effects that they did not find concerning to themselves. When I finally switch insurance carriers I was determined to find a doctor that cared about me and not make me feel like another $$$. And something brought me to this app PlushCare, and of course I did my research and looked for a doctor that I felt I could connect with. I came across Dr. Mitchell Doyle and booked my appointment with her. And from the greeting she just had a great vibe. She was so understanding and gave me great tips on how to have a healthy lifestyle. I’ve mention my concerns to her and she gave me the best advice that no other doctor that I’ve had would give. She is Amazing and I’m so happy to have her as my Primary Care Physician. Thank you Dr. Mitchell Doyle for making me feel heard. And thank you PlushCare. This app definitely stands up to its name.
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  • love it!!

    I have had multiple UTIs in the past and gone to urgent cares and this is so much easier! My doctor, Dr. Tarango, was attentive, knowledgeable, and efficient. Within 30 minutes my antibiotics were ready to pick up at the pharmacy. It is the day after my appointment and I just got back in contact with some concerns I had about my symptoms (vetting in contact was super easy) and my doctor’s assistant was very quick and helpful in her response. I was definitely suspicious at first, but I would definitely recommend this to anyone thinking about going to an urgent care with a minor issue! Thank you Dr. Tarango and Ms. Diaz!!
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  • Two thumbs up for Dr. Burrer and Plush Care

    I tried this yesterday, July 5 and kind of a holiday, for the first time. I had a no-show for my doctor. When I tried to cancel my appointment after waiting for 45 minutes, nobody was available. The site wanted to charge me $30 for my cancellation. I was certain that I had been ripped off (But all the good reviews...?)
    Soon after I cancelled, I was contacted by both the doctor and plush care. The doctor said he had technical difficulties and apologized. I was refunded for everything.
    Today I tried again with Dr. Burrer. He joined the video chat at exactly the time our appointment was supposed to start or a couple minutes prior to that, he was so much more helpful than I expected.
    I needed a refill for a medication that I’ve taken for a long time. I’ve recently moved to a new state and my old doctor wouldn’t give me more refills. He gave me a six month supply when he could’ve given me a 30 day supply and charged me again for another visit for another refill in 30 days. What a nice surprise!
    I am going to continue paying the $14 so I can use them for anything I need them for. It’s good, affordable, and convenient.
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  • Waste of precious time

    Unfortunately, for me, it was a glorious waste of my time. And time I didn’t have, otherwise, I’d be going to an in-person doc. I spent from 1:30 pm until now at 6:50 pm dealing with making the appt., having it (it failed the first time and had to wait til 5 pm for next appt.) being told no for the thing I came for, asking for money back, following up on my 2 charges being returned. Now I have to wait a few business days to make sure I get back my money on 2 $99 charges.
    After the wasted time today, I walked into the local Instacare and was seen right away and was given what I asked for and came for ( a supportive NON-CONTROLLED SUBSTANCE), and headed to pharmacy. I am exhausted by all the phone calls and waiting just to be told no after all that. So, I shan’t be using it again. But it sounds like a neat idea in theory. And the staff who answers the phones and makes appts. and all were very professional and friendly.
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  • I did NOT think this would be helpful but...

    It was sooooo helpful. And it cost less than it would have to go into urgent care. It took less than 10 minutes via video chat. So grateful for this. I definitely recommend. AND if you have no insurance it’s the way to go, urgent care ranges between $150-$350( I called) where as this was only $99. My specific prescription would have been $430 but they also suggested goodRX and sent me the coupon via email, so now it’s only costing $40. That’s a total of $140, less than the initial appt would have been if I went into urgent care!!!!! So so so happy.
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  • Dr. Felix Krauinski

    I saw Dr. Felix KRA I am SKI on the telephone and he was excellent. I have to voicemail this because I am going blind because the botched cataract surgery. I apologize for any mistakes in spelling. He’s going to give me another round of medication for two days and I really appreciated his concern. I was very embarrassed but he made me feel comfortable and told me not never to be embarrassed. Thank you very much. Raquel walk me through the video chat as I am not used to doing it. I was supposed to see Dr. Lacy Warner, But the first girl didn’t show me how to do a video chat and I miss the call. I finally spoke to Dr. Felix and he was wonderful. Thank you very much, Ellen Raab
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  • Dr. Fatimah & Plushcare

    I literally woke up at 5 a.m. coughing up phlegm. Honestly I was over it and & due to COVID I have been freaking out and just trying to self medicate. So this morning I grabbed my phone and googled urgent care in my area. Plushcare popped up so I decided to check out the reviews.

    I was able to then schedule a appt with the person of my choice. Who I was happy to see available at 7:30am. So I didn’t have to wait long. She was prompt and straight forward. My script was sent over immediately and the call went smooth. She even wished me well. By far this is the best doctors appointment I’ve had. Thanks so much !!
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  • Dr J. Hornberger

    First, the advantage of telehealth is when you’ve been “sheltering in place,” or should be, and you look like a zombie w/bad hair (no disrespect to zombies looking better than me right now 😆)... it doesn’t matter. Muster up and get online and get yourself help- you’ll only regret you didn’t do it sooner. 😉
    Also, If you have insurance, setting that up was easiest here of all medical websites I’ve used & my price was thrilling.😁 Get someone to refer you & you can get 3 months free right now, too. Or maybe call them and they’ll honor that for you, if you ask- couldn’t hurt to try. It’s not easy, but be brave, ask for help.🥴
    In closing, Dr. Hornberger is highly professional & knowledgeable, attentive, thorough... 🤔 and he EXPLAINS all VERY well in laymen’s terms that work good for many of us. Just do it- get yourself some CARE! Don’t continue suffering. 🙏💕
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  • Was nervous at first, but was very impressed!

    After hours of dealing with rude receptionists over the phone at my doctors office who constantly put me on hold to horrible 80s music, missing calls from callback nurses because I’m too busy during the day to be waiting around for their calls, and never actually getting to speak to my doctor to resolve small issues that could be resolved much much quicker, I stumbled upon plushcare! Finally an app for the modern world!

    As a fast moving, impatient, Millennial, this app was perfect. I booked an appt online for the same day, met with with my doctor (who was extremely knowledgeable and thoughtful), and she ordered my prescription to my local CVS literally while we were still on the call. She also suggested follow up blood work and made the whole process as EASY as possible! Will definitely be using this app for all minor health questions and or anything that doesn’t require me being in person going forward!
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