Leave a Review PlushCare
Anxiety relieved!
As most people in there 20s I don’t see a regular doctor and just go when needed. So when I needed to get back on a SSRI for anxiety I didn’t want to have to go through the ringer of making a primary care visit just to get a referral to a therapist to be able to get my prescription for something I had already taken. Plus, end up paying $500+ since my kaiser insurance is pretty much catastrophic just for emergencies. I just happened to stumble across this and I’m so incredibly glad I did! I feel so relieved! Dr. Marino was so nice and approachable and recommended a new rx to try that might work better for me. My insurance doesn’t cover this but at $99 for this visit and $15 a month subscription and $49 for any visit going forward this is still cheaper than zoomcare and any regular clinic by far! And everything I pay goes towards my deductible which is awesome! The rx was sent to my pharmacy and it was so easy. I would recommend this to everyone!Show lessCaityCait522
This is an amazing app!
Before this app I never had a virtual doctors visit but I am so glad that I gave it a try. I just moved to a new city so I could no longer get prescription from my previous primary doctor, I have a chronic condition that requires medication. I went on this app to get a refill of my medication until I was able to get a new primary care doctor. I had my appointment with Dr. Allison Lovell and she is such a lovely and easy going doctor. I highly recommend her, she was easy to talk to and really cared about my condition and what I had to say. I was able to get my prescription as well as two refills to get me by until I find a new doctor. If you need quick care that is easy and stress free I highly recommend this app. The price for me was $100 because I haven’t met my deductible but if I were to go to a doctors office near me I would have paid more than that so I am happy with the price. Overall this was a good experience for me.Show lessbritters0424
Scam scam scam scam
Had an appointment payed the 20$ copay, doctor never got onto the video call. Had a stomach virus just wanted some zofran. The doctor then called me from a personal phone number and said she can’t diagnose me without SEEING me??? Um isn’t that the point of the video call and the whole entire reasoning behind this app? I said okay. I got a refund for the appointment. A month later in January my card is being charged for 9$ here and 9$ there so I called them (and sat on hold for 20 minutes) and they told me it was for a membership. I never once signed up for a membership! I even looked through the app and I didn’t see anything about a membership or upgrading to a membership until I dug and dug and found the debit card on file as well as my insurance. Was able to remove my insurance however it doesn’t give you an option to remove your debit or credit card. The lady cancelled my “subscription” however the card is still on file which makes me very nervous! My suggestion is to go through a different online doctor. I’ve had such a bad experience and I do not want anyone else to have it!Show lesshaymariehutchins
Developer Response
Hi Marie, Thank you for your honest review, I'm so sorry we were did not WOW you with our services! I do see that we reached out to your personal email as well and I hope the steps we have taken to rectify this have helped. If you have any questions or concerns please reach out to veronica@plushcare.com . I look forward to hearing from you!Answered all my questions
The help care staff answered my calls immediately and Stephanie was helpful, friendly, and informative, giving info on how to get the app and book an appointment the same day. I was extremely pleased to be able to book and have an appointment in the privacy of my own home the very next morning to meet my urgent need. Dr. Bowling was easy to talk to and knowledgeable about which birth control to prescribe me. I am so grateful to have found plush care and be able to get the prescription I needed for contraception the very same day as my appointment! I would recommend this service to any woman not wanting to wait multiple weeks to speak with a Dr. or have to go to a walk in clinic! Thank you for the convenience, privacy, and access to immediate answers plush care!Show lessLilninja85
Very understanding, compassionate physician
I work in the healthcare industry myself and have so for several years. I run a business and do most of the clinical patient care myself as a respiratory therapist and a sleep disorders specialist. My father is a semi retired now pulmonary physician. I’ve also went into healthcare after suffering from a “limb threatening” leg injury and I know a lot about clinical pharmacology. Dr. Marks I can wholeheartedly say is a very understanding, intelligent, physician, who did what he could as a telehealth physician to help me out as much as possible. He had some great ideas for me and he was compassionate and humble. It’s obvious that he has a lot of experience as a physician in the clinical setting and I’m is an excellent resource to look to for any of your medical needs within the realm of telehealth still being somewhat limited in practice due to the government standards. Thank You Dr. Marks! -CDPShow lessbobbyd2018
First timers
I did not have any insurance and didn’t wanna wait too long because of it to get a prescription for something I already know and have record of needing for medication. so this was very very handy. I was able to get an appointment in less than 24 hours through video chat and he was very understanding as well as professional. If you need only a prescription refill or anything of the sort this is really easy and really effective to me because I was able to get a pharmacy very close to home and not have to go to the doctors as well for those who can’t do that this is very convenient I think.Show lessKathrine pierce
Technical difficulties but great app!
First time I used the app it worked great. This past time it took two tries on two different days to get connected with difficulties still but I ended up with the physician I had the first time which worked out as I already had a great experience with her. So much so I tried to leave a good review for her but there doesn’t seem to be a way, which makes me curious as to how the ratings are generated.
If you’re using the app I highly recommend Dr. Carrie Beaumont. She is thorough, relatable, gives advice on prevention by asking questions to pinpoint the cause and discusses treatment thoroughly. The app works fine but I’m not sure I’d be a repeat customer without Dr. Beaumont. Thanks for your help!Show lessHPY grl
Wow just Wow
I never write reviews on the App Store but I had to jump on here to rave about the amazing service that Plush Care is.
I recently moved from Nevada to California and my insurance hasn’t switched over yet. I had been sick with a sinus infection for a week and wasn’t getting any relief so I knew I had to seek care. Considering I was self pay, the price to be seen in Urgent Care and not to mention the wait time, was ridiculous. That’s when a quick search lead me to this app. I chose the self pay option and was seen within 30 minutes in the comfort of my own home by Dr Krainski.
He quickly diagnosed me and had my prescription sent over to the nearest Pharmacy within the hour. Since I was self pay, he gave me the most amazing coupons for my prescription which ended up taking off more than half the cost!
I was overwhelmed with happiness that I was able to find this service and will highly recommend Dr Krainski to anyone!Show lessCharleston_Mar
So Thankful for PlushCare
I have used this twice, now. I was worried about having multiple doctors but the Doctors are awesome, compassionate, ask the right questions, in a short period of time, and never rushed. PlushCare keeps a log of your visits. Which is headache free to remember them all. I get frequent utis. Having to sit for hrs in an emergency room in pain. I no longer have to wait. Make an appt, be prepared to answer questions. Docs are earlier than appt and so far the Docs are better than an emergency visit. When you know you need antibiotics. The docs do send you to get a culture tests done. Pick a location close to you. So easy to get done, quickly. Lab techs are just as fantastic! I have had my culture lab test lost at an emergency room twice and your sitting not knowing for more hrs. They lost it. (Mind you. Your paying for it.)😞 I felt nervous seeing multiple Doctors but so far. 💯 stress free. Most of all affordable and do use your ins, too. If you have it. PlushCare is a Godsend.
This is just a perfect way to see a doctor for minor medical issues without leaving your home. Easy to set up. Easy to change your pu location for meds, etc... So easy to use, bottom line.
Thank you Dr Crabtree and Dr Riad 😊
Also I will mention the communication thru, video chat, emails and texts, is easy and not confusing at all. 👍👍👍Show lessB3cca007
Where have you been my whole life
I needed an appointment to refill my medicine. The prescriptions have not changed in years but every 90 days I have to take off work and spend a couple hours at the doctor’s office. I just tried this out. The earliest appointment I could chose was in a little over an hour so I booked it. When the time came I joined the session and it took less than 10 minutes. I got all of my medicines refills sent to the pharmacy in my town, was able to ask some questions, and got a lab slip for my annual blood work emailed to me. I didn’t have to miss any work. With my insurance I usually pay $30 but have to miss half a day of work. This appointment cost me $99 (my deductible is not met yet) for a difference of $69 more than if I went to my regular doctor, but I did not have to take off work which would have cost me more in lost wages.Show lessHigginbotham432
