Easily manage your health insurance claims and benefits on the go. Access rewards, track your cover, and view your claims history all within one convenient application.
What We Love
- 👍 User friendly app
- 🚀 Easy to submit claims
- 👍 Simple to navigate
- 👍 Great benefits
- 👍 Value for money
- 👍 First class service
- 👍 Exceptional cover
- 👍 Great app, great fund
- 👍 So simple to set up
- 👍 Outstanding customer service
- 👍 Less painful than manual claims
- 👍 Incredibly easy to make a claim
- 👍 Stress free claims system
- 👍 Quick and easy to submit a claim
- 👍 Easy claims process
- 👍 Most user friendly app
- 👍 So far so good
- 👍 Always efficient and helpful
- 👍 Streamlining claims process
Room to Improve
- 🐛 Can’t login
- 🐛 Spouse can’t login
- 🐛 Digital member card issues
- 🐛 Hard to get a hold of customer service
- 🐛 No chat function in mobile app
- 🐛 Cannot see claims in progress
- 🐛 Randomized receipt numbers
- 🐛 Cannot see dependents and limits
- 🐛 Needs multiple user logins
- 🐛 Customer support needs retraining
- 🐛 Slow and difficult to log in
- 🐛 Rewards section issues
- 🐛 App constantly updates
- 🐛 Not helpful with claims
- 🐛 No follow ups on claims
- 🐛 Always logs out
- 🐛 Irritating logout issues
- 🐛 No FaceID option
- 🐛 App reset needed for claims
- 🐛 Shared claim details with others
- 🐛 Incompetent customer service
- 🐛 Slow response to queries
- 🐛 Misleading claims information
- 🐛 Unclear claim thresholds
- 🐛 Misleading paid claim status
- 🐛 Lacks transparency
- 🐛 Difficult to view scanned documents
- 🐛 Difficult to correlate rejected claims
- 🐛 Reward function doesn’t work
- 🐛 Need to delete and reinstall app
- 🐛 Complicated and difficult claim submission
- 🐛 Hospital claims only on phone
- 🐛 Customer support not resolving issues
- 🐛 Difficult to cancel policy
- 🐛 Refusing to cancel policy
- 🐛 App fails to load
- 🐛 Massive app downgrade
- 🐛 Lost useful features
- 🐛 Rewards section doesn't work
- 🐛 Cannot click on rewards links
- 🐛 Lodging claims near impossible
- 🐛 System errors uploading docs
- 🐛 Constant app updates
- 🐛 Switching accounts does not work
- 🐛 Changing details blocked
- 🐛 Claims only show paid ones
- 🐛 50/50 chance of claim processing
- 🐛 Policy not honored as promised
- 🐛 Poor support with claims
- 🐛 Cannot see claim history
- 🐛 Cannot edit claims in progress
- 🐛 App crashes
- 🐛 App crashing when checking extras
- 🐛 App crashing on 'my extra usage'
- 🐛 Broken after last update
- 🐛 Unable to login after update
- 🐛 Invalid link error on login
- 🐛 Login issues with Safari
- 🐛 Terrible user experience logging in
- 🐛 Provider list never loads
- 🐛 App does not work
- 🐛 Email verification error
- 🐛 Poor app compared to competitors
- 🐛 Can’t display information
- 🐛 Many items cannot be claimed via app
- 🐛 Utterly useless app
- 🐛 Keeps logging me out
- 🐛 Defaults to card holder name
- 🐛 Slow loading tabs
- 🐛 App screen small on iPad
- 🐛 App needs iPhone improvement
- 🐛 Only policy holder can add card
- 🐛 App broken, switches profile
- 🐛 App won’t connect to internet
- 🐛 Worst app ever
- 🐛 Can't login since last update
- 🐛 App borked after update
