Manage your superannuation and insurance on the go. Check your balance, track contributions, and access useful features securely. Designed for existing members, it offers a simple and intuitive experience.
What We Love
- 👍 Easy to use and navigate interface
- 📱 Clean, modern, and intuitive design
- ⚡ Quick access to balance and account information
- 📊 Helpful graphs and visual balance tracking
- 🔔 Real-time balance update notifications
- 😊 Helpful and knowledgeable customer service staff
- 💳 Simple dashboard showing key information at a glance
- 🔐 Facial recognition and biometric login options
- 📈 Good for monitoring super contributions
- ✅ Reliable performance when working properly
Room to Improve
- 🐛 Frequent app crashes and errors
- ⏱️ Slow loading times and laggy performance
- 🔄 Frequent maintenance windows and downtime
- ❌ Login failures and authentication issues
- 📉 Real-time balance updates degraded to 1-2 days
- 🚫 Limited functionality compared to web version
- 💰 High fees not reflected in returns
- 📊 Poor investment performance and returns
- 🔐 Security concerns after cyber attack incident
- 📱 iPad app only runs in portrait mode
- 🎯 Cannot change investment strategy on app
- 📋 Missing features that existed in previous versions
- 🔗 Inconsistent service quality and reliability
