Doesn’t log me in
I can’t use the app on my iPhone. It just spins and spins after entering in my login credentials. I can close out and try again and it just spins. I’ve deleted and re-added and still have same issue. Worthless. Have to use website but everything is not accessible there - like notes from sessions. Useless!
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Ssund3vil
Login
The last time we smooth, logging in. This time I’m afraid it’s gonna be hard so far.
MGmary r gutierrez
Counseling
Kerri Frantz is amazing she's doing an xclnt job with me
GGarlee57
Billing / Support
You can’t get a live person on the phone, but they will go ahead and charge your card without your permission for services that they never rendered. This is a fraud. I hate it so much. It’s adding more stress. There’s no peace in his place. This is fraudulent. Everything you guys are doing is just wrong adding to more stress and anxiety. Your program is simply not for me. Beware before you sign. Anything they’ll just take your money with no real resolution.
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FFavor@2020
Can’t get the app to work
I have been in contact and have had several tickets opened. I have not yet had my issues resolved with the app. I can no longer log into the app at all. I have deleted it and redownloaded it multiple times. Troubleshooting on my own before opening tickets. I don’t feel like there is an actual IT dept beyond 3 people that can actually fix the problem. An underling will attempt, say they will reach out to the IT, then close the ticket without resolve. The website mostly works but seems like the servers (or something) get busy and cause connectivity issues during sessions. I don’t recommend the app at this time.
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IItUsedToBeFree
