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Zoho CRM - Ventes et Marketing

Zoho CRM - Ventes et Marketing

CRM for Every Business

2.7K ratings
327 reviews
💼 Business
📊 Productivity
Free
In-App Purchases

Details

  • Released
  • Updated
  • July 6, 2011
  • July 23, 2026

Developer

Zoho Corporation
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Zoho CRM - Ventes et Marketing screenshot #9 for iPhone
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🧾$19.99 - $479.99
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About

This app helps businesses engage with customers, convert leads, and grow revenue by closing more deals. It offers mobile sales productivity features like search, calling, emailing, and location-based services. Ideal for field sales, it provides offline access and automatic data syncing across devices.

✓Task and meeting management with reminders
✓Global search functionality
✓Location-based customer and opportunity finding
✓Client check-in for visit recording
✓Caller ID integration
✓Call logging with voice notes
✓Real-time team collaboration
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What users say

Summarized from real user reviews of Zoho CRM. Based on 2.7K reviews and a 4.4/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Powerful CRM features
  • 🔒Robust security
  • 👍Intuitive mobile app
  • 💡Customizable modules
  • 🚀Seamless integration with other Zoho apps

Negative things

  • 🐛Frequent crashes and bugs
  • 🔍Limited search functionality
  • 📊Lacking advanced reporting and analytics
  • 🔌Sync issues between mobile and web versions
  • 🤔Confusing navigation and UI
See all reviews
+1

What's New in Zoho CRM

3.19.7

July 23, 2026

We've squashed a few bugs in this update.

Subscription plans

Standard Edition - Monthly

Get access to standard features for 30 days

$19.991 Month
How to cancel Zoho CRM subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Don’t fall for free

The CRM is a powerful platform with a wide range of features. It offers excellent flexibility for customizing workflows, building automations, and tailoring the system to your business needs until you’re paying for it.

If someone has to switch to free it has strict limitations on the number of leads you can manage. key features such as dashboards and visual reports become unavailable unless you upgrade. Be sure to understand these limitations before committing to the platform.
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Monchon2485Monchon2485

Response from developer

Thank you for sharing your feedback. The app as such is free to use and we have a free edition which is free forever. The paid editions have a few more features and if a business requires them, they can always upgrade to these editions. Should you have any questions or clarifications regarding the breakup of the editions, please send over an email to crm@zohomobile.com and we will get right back to you.

New app keeps crashing searching accounts and adding contacts

A
LCWFALLCWFAL

Response from developer

Sorry to hear that you are facing issues with the app crashing. Please send over the email address of the account to crm@zohomobile.com and we will have this looked into and addressed for you. We look forward to hearing from you.

Crashed and is extremely slow

This app used to my go to for the CRM. I don’t what they did on some recent updates, but it’s terrible. It crashes all day long and is slow to load. It’s become unusable now.
Tony GunnsTony Gunns

Crashes every time I open.

I want to use this on the go but it just crashes when I’m about to log a call or just look at analytics. The purpose of it was not to have notes but since I’m on an iPhone I use the notes section instead of the crm and copy it across.
Mr Darcy 84Mr Darcy 84

Response from developer

Sorry to hear that you are facing issues with the app crashing. Please send over the email address of the account to crm@zohomobile.com and we will have this looked into and addressed for you. We look forward to hearing from you.

Terrible since resent update

Since new updates, the app has consistently crashed and has run extremely slow. It’s made this app almost impossible to use on a daily basis.
Tony GunnsTony Gunns
See 322 more reviews

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User experience

🐞

Reported Bugs

5 issues

App crashes on launch

Bug

Contacts and leads not syncing properly

Bug

Dashboards and analytics not working

Bug

Calendar events not displaying correctly

Bug

Inability to access certain modules on mobile

Bug
✨

Requested Features

5 requests

Ability to create and edit custom modules on mobile

Feature

Enhanced calendar integration and sync

Feature

Improved email integration and management

Feature

Kanban view for deals/opportunities

Feature

Automatic call logging and note-taking

Feature

FAQ

What does Zoho CRM do?

Zoho CRM is a mobile application designed to help businesses manage their sales and marketing efforts. It allows users to engage with customers, convert leads, and grow revenue by facilitating deal closures. The app is particularly useful for field sales teams, offering features to manage tasks, track leads, and communicate with clients efficiently.

What are the key features of Zoho CRM?

Key features include managing scheduled tasks and meetings with reminders, a powerful global search for quick access to information, locating nearby customers and sales opportunities, checking in at client locations, caller ID integration, logging calls with voice notes, and visualizing sales trends. It also supports real-time team collaboration and automatic data syncing across devices, even offline.

Is Zoho CRM free to use?

The application is available for free with the option for in-app purchases. This model allows users to access core functionalities without an upfront cost, with additional features or advanced capabilities available for purchase within the app.

What devices is Zoho CRM compatible with?

The app is designed for mobile use and offers automatic data syncing across all your devices. While specific operating system versions are not detailed, it is built to function on smartphones and tablets, ensuring a consistent experience regardless of the device you are using.

Who would benefit most from using Zoho CRM?

Zoho CRM is ideal for sales representatives who need to manage their pipeline on the go, sales managers who want to monitor team performance and sales trends, and business owners who are actively involved in nurturing customer relationships and closing deals. Its mobile-first design makes it particularly beneficial for field sales professionals.