Manage your healthcare finances with ease. View account balances, track activities, and receive important alerts. Request reimbursements online and report lost or stolen cards instantly.
What We Love
- ๐ User-friendly system
- ๐ Easy to add receipts
- ๐ App is improving
Room to Improve
- ๐ Slow app performance
- ๐ Login takes too long
- ๐ App freezes or closes
- ๐ Limited functionality compared to website
- ๐ Confusing system maintenance notices
- ๐ No easy way to contact support
- ๐ No FAQs or help desk
- ๐ Redirections for support
- ๐ Documentation not processed
- ๐ Repeatedly asked for documentation
- ๐ Customer service issues
- ๐ Inconsistent customer service answers
- ๐ App crashes on loading
- ๐ Cannot activate Face ID
- ๐ Information not up-to-date with website
- ๐ Harassing notification messages
- ๐ Manual acceptance of receipts needed
- ๐ File format issues for uploads
- ๐ No notification for documentation needs

































