Best App Xanh Sm

4.8😐(25K ratings)

FreeAds

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This app offers eco-friendly ride-hailing, food ordering, and parcel delivery services using 100% electric vehicles. It provides a convenient and sustainable mobility experience with various service options and flexible payment methods.

What We Love

🚗 Reliable service
🌟 Good driver behavior
💚 Supports local brand
🔋 Efficient electric vehicles

Room to Improve

🕰️ Long waiting times
🗺️ Inaccurate GPS/map
🔍 Difficulty finding drivers
💳 Limited payment options
🐛 App bugs and crashes

Grab: Taxi Ride, Food Delivery by Grab.com

Car Hailing & Grocery Order

Strong Contender

4.9😐(255K ratings)

FreeAds

#45in Travel

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This app provides a comprehensive suite of services across Southeast Asia, including ride-hailing, food and grocery delivery, and package delivery. It aims to be a one-stop solution for everyday needs, offering convenient booking and cashless payment options.

What We Love

👍 Convenient app for transportation and food delivery
🚀 Fast and efficient service
💰 Reasonable pricing compared to traditional taxis
🤝 Friendly and helpful drivers
🌟 Great overall user experience

Room to Improve

🐛 Unreliable driver availability and long wait times
🤖 Poor customer service and lack of support
💳 Issues with payment processing and billing
🗺️ Inaccurate location tracking and mapping
🔍 Difficulty finding and selecting pickup/drop-off points

Gojek by PT. GOTO GOJEK TOKOPEDIA TBK

Ride Hailing, Food Delivery

Worth Considering

4.5😞(8.2K ratings)

Free

This app offers a wide range of services including transportation, food and grocery delivery, logistics, and bill payments. It aims to empower local communities and improve livelihoods by connecting users with a vast network of drivers, merchants, and service providers.

What We Love

🚀 Best 🏆
🚀 Excellent app - allowing easy order of bike, car, and food
🚀 Excellent app - taking care of everyday jobs
🚀 Convenient and affordable for transport in Indonesia
🚀 Great service - friendly drivers
🚀 Reliable and professional service
🚀 One stop shop app with everything you need
🚀 Great for transport in Bali

Room to Improve

🔒 Unreliable - drivers cancel often
🐛 Terrible customer service - unresponsive and unhelpful
🐛 Confusing and difficult to navigate app
🐛 Inaccurate GPS and driver tracking
🐛 Drivers try to charge more than the app price
🐛 Account issues - blocked for no reason
🐛 Constant app crashes and bugs
🐛 Useless points system and promotions
🐛 Intrusive and spammy notifications
🐛 Difficult to cancel orders or contact support
🐛 Fake restaurants and poor food quality
🐛 Charges extra fees and doesn't refund properly

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