Best Complaint Management System Apps

193+ iOS apps curated and reviewed

4.5 avg rating
20 free apps
Updated June 2026

Out of 193+ complaint management system apps on iOS, 20 are free and the rest sit in the paid tier. This page sorts them so you can compare both sides before you commit.

Top Picks for Complaint Management System

Quo (formerly OpenPhone)#3

Quo (formerly OpenPhone) by OpenPhone Technologies Inc

Business calling and texting
Worth Considering
💼 Business
4.4😊(11K ratings)
FreeIn-App Purchases
#56in Business
Quo (formerly OpenPhone) screenshot 1
Quo (formerly OpenPhone) screenshot 2
Quo (formerly OpenPhone) screenshot 3
Quo (formerly OpenPhone) screenshot 4
Quo (formerly OpenPhone) screenshot 5
Quo (formerly OpenPhone) screenshot 6

This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

What We Love

  • 🚀 Great phone
  • 👍 Fantastic App
  • 👍 Great app!
  • 👍 Great service

Room to Improve

  • 🔇 Unable to mute individual numbers
  • 🐛 SMS notifications don't alert sometimes
  • 🔒 Forced to let AI read all of our messages

More Complaint Management System apps to explore

4
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Get quick, on-the-go customer support with this app for iOS that helps you manage queries from multiple channels with ease. Prioritize, assign, and respond to tickets efficiently, get push notifications, and streamline customer interactions effortlessly.

💼 Business
(2.9K)
5
Freshservice
Freshservice
Freshservice
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Experience seamless IT service management on the go with this revolutionary mobile app! Stay connected with push notifications, manage tickets effortlessly, access the service catalog, and more. Join the mobile service desk revolution today and enhance productivity like never before.

💼 Business
(2.2K)
6
Tawasul.
Tawasul.
Tawasul.
by eGovernment Authority Bahrain
Free

Tawasul App allows users to submit suggestions and complaints to their national government departments. With an easy-to-use interface, users can provide feedback and stay informed on the status of their submissions. Download now to make your voice heard.

🔧 Utilities
(295)
7
TraQtion Complaint Management
TraQtion Complaint Management
TraQtion Complaint Management
Track and resolve complaints
Free
💼 Business
(0)
8
CMS-IIM Indore
CMS-IIM Indore
CMS-IIM Indore
Complaint Management System
Free
🔧 Utilities
(0)
9
Review Manager System
Review Manager System
Review Manager System
by Matthew Rubin
Free

Manage business reviews from multiple platforms in one place, and stay up-to-date with automatic syncing. Easily request new reviews, respond to or share existing ones, and view review status and activity directly from your social account.

💼 Business
(5)
10
Workpulse GiSMo
Workpulse GiSMo
Workpulse GiSMo
by Workpulse LLC
Free

This guest satisfaction management app helps you quickly resolve guest complaints, track cases, and maintain high guest satisfaction with features like automated notifications, real-time status updates, and seamless communication. Download the app to take control of your guest complaint tracking process and improve your service goals.

💼 Business
(5)
11
24/7 Software Communicator
24/7 Software Communicator
24/7 Software Communicator
IMS Communicator for v4
Free

This application enables users to report and manage incidents and requests, send task reminders, and communicate with other operators, all within an integrated incident management system. Restricted access ensures secure usage, and with this tool, users can efficiently handle tasks and collaborate with others.

💼 Business
(3)
12
iReview Management
iReview Management
iReview Management
Reputation Management Tool
Free

Elevate your online presence with this reputation management tool, effortlessly generating more reviews, improving search rankings, and enhancing visibility across multiple platforms. Transform how you manage your reputation and attract more customers today!

💼 Business
(5)
13
Şikayetvar
Şikayetvar
Şikayetvar
by SANO TECH INC.
Free

This mobile app allows users to quickly and efficiently submit complaints about products or services, adding media and answering questions to speed up resolution, and provides instant updates on complaint progress. By downloading the app, users can easily make their voices heard, earn points, and access a platform that helps resolve issues with brands.

🌐 Social Networking
(66)
14
OpenText Service Management
OpenText Service Management
OpenText Service Management
by Open Text Corporation
Free

This mobile app brings enterprise service management to your fingertips, allowing end-users to search, browse, and create service requests, while agent users can view, update, and manage requests, incidents, and tasks on-the-go. Download the app to streamline your service management experience and take control of your requests and tasks with ease.

💼 Business
(10)
15
Melon CRM Customer Management
Melon CRM Customer Management
Melon CRM Customer Management
Client Relationship System
Free

This cloud-based client relationship system helps business owners track communications with clients, featuring tools like automated reminders, appointment calendars, and financial reports. By using this system, business owners can efficiently manage client relationships and stay organized, whether in the office or on the go.

💼 Business
(33)
16
Pakistan Citizen's Portal
Pakistan Citizen's Portal
Pakistan Citizen's Portal
Pakistan Citizen's
Free

Connect with government officials, lodge complaints, track progress, and provide feedback with this citizen-centric grievance redressal app. Experience hassle-free interactions with government organizations at federal and provincial levels. Take action now!

🔧 Utilities
(790)
17
Queue Management System (QMS)
Queue Management System (QMS)
Queue Management System (QMS)
by General Microsystems Sdn Bhd
Free
📊 Productivity
(1)
18
Reputation Mobile
Reputation Mobile
Reputation Mobile
Raise your customer experience
Free

Manage your business's reputation and customer experience on-the-go with this mobile app, allowing you to track performance, respond to reviews, and engage with customers across multiple channels. Turn customer feedback into a competitive advantage by taking action on insights and analytics provided by the app.

💼 Business
(210)
19
ResolvedX
ResolvedX
ResolvedX
Real-time Complaint Resolution
Free

This application bridges the gap between companies, employees, and customers, enabling real-time complaint tracking and resolution. It allows businesses to grow their customer base while maintaining existing relationships, with features such as GPS, multimedia functionality, and employee performance evaluations.

💼 Business
(7)
20
Birdeye
Birdeye
Birdeye
by BirdEye Inc.
Free

Birdeye helps multi-location businesses effortlessly manage customer acquisition by collecting reviews, converting leads, running surveys, texting customers, and more, all through one platform. The app allows businesses to streamline their customer interactions through sending review requests, responding to messages from various channels, and staying connected with customers on-the-go. With Birdeye, businesses can enhance their online presence and customer engagement at scale.

💼 Business
(500)