Best Customer Self-Service App

214+ iOS apps curated and reviewed

4.1 avg rating
20 free apps
Updated June 2026

Every iPhone needs a few good customer self-service app apps. We benchmark 214+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Top Picks for Customer Self-Service App

FastCustomer: Fast customer service#1

FastCustomer: Fast customer service by FastCustomer, Inc.

Editor's Choice
🌟 Lifestyle
2.7😞(153 ratings)
FreeIn-App Purchases
FastCustomer: Fast customer service screenshot 1
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FastCustomer: Fast customer service screenshot 3
FastCustomer: Fast customer service screenshot 4
FastCustomer: Fast customer service screenshot 5

Access fast customer service without waiting on hold by using this app. With just a tap, navigate through phone trees to reach the department you need, like tech support or billing, and get connected to an agent immediately.

What We Love

  • πŸš€ Eliminates phone hold times and waiting
  • πŸ’‘ Innovative callback feature saves time
  • πŸ‘ Simple and intuitive user interface
  • βœ… Works reliably when functioning properly

Room to Improve

  • πŸ› Frequent app crashes on launch
  • ❌ Non-functional on newer iOS versions
  • πŸ’” Abandoned/outdated codebase
My Flow Self Care#2

My Flow Self Care by Cable & Wireless Holdings Inc

Strong Contender
πŸ“Š Productivity
4.6😊(3.7K ratings)
Free
My Flow Self Care screenshot 1
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My Flow Self Care screenshot 6

Manage your bills, balance, and usage effortlessly with our app - view PDF bills, pay securely, track prepaid balances, monitor data usage, and purchase plans with ease. Stay organized and in control of your services with biometric login.

What We Love

  • πŸš€ Easy payment process
  • πŸš€ Quick and seamless transactions
  • πŸ‘ Convenient and user-friendly app
  • πŸ‘ Allows paying bills remotely

Room to Improve

  • πŸ› Occasional app crashes or freezes
  • πŸ› Inconsistent performance and connectivity issues
  • πŸ› Inaccurate account balance information
My MTN Ghana#3

My MTN Ghana by SCANCOM LIMITED

Everything MTN in one app
Worth Considering
πŸ“Š Productivity
4.3😞(16K ratings)
FreeAds
My MTN Ghana screenshot 1
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Explore a comprehensive mobile app offering a range of MTN services in one place. From buying airtime to managing accounts and checking balances, simplify your mobile experience with this user-friendly app. Take control of your services and access information easily with myMTN.

What We Love

  • πŸ‘ Smooth and responsive app
  • πŸš€ Lightning-fast load times
  • πŸ’‘ Great user interface
  • πŸ”’ Robust security features

Room to Improve

  • πŸ› Frequent crashes and bugs
  • ⚠️ Unreliable connectivity
  • πŸ” Limited features

More Customer Self-Service App apps to explore

4
Booksy for Customers
Booksy for Customers
Booksy for Customers
Book self-care in seconds
Free

Booksy allows you to conveniently book appointments for beauty, wellness, and health services with local providers. Easily browse services, compare prices, book 24/7, receive reminders, and manage appointments seamlessly, all with contactless payments. Start booking now!

🌟 Lifestyle
(848K)
5
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Get quick, on-the-go customer support with this app for iOS that helps you manage queries from multiple channels with ease. Prioritize, assign, and respond to tickets efficiently, get push notifications, and streamline customer interactions effortlessly.

πŸ’Ό Business
(2.9K)
6
Zain Iraq
Zain Iraq
Zain Iraq
by Al Khatem Telecom Company
Free

Experience the future of seamless connectivity with Zain Iraq's app! Access your digital world with ease and convenience on-the-go. Download now for a modernized experience.

πŸ’Ό Business
(1.7K)
7
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This application provides teams with a comprehensive phone system, offering features like unlimited calling and texting, a lightweight CRM, integration with various platforms, and exceptional customer support. Users can easily manage business communications, keep personal and business numbers separate, and try it for free for 7 days. Get started in minutes with no long-term commitment.

πŸ’Ό Business
(11K)
8
ServiceNow Agent
ServiceNow Agent
ServiceNow Agent
Get Work Done on the Go
Free

The ServiceNow Mobile Agent app allows service desk agents to efficiently handle requests on the go using out-of-the-box workflows for various departments. Users can manage work, triage incidents, and complete tasks offline, leveraging native device capabilities for enhanced functionality. Simplify work processes with this intuitive app.

πŸ’Ό Business
(2.3K)
9
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
by Zoho Corporation
Free

This customer portal app provides a unique brand experience, allowing customers to sign in and access restricted forms, data reports, and other components. With the app, customers can view, edit, and manage records, as well as apply custom actions, search, filter, and sort data, giving them a personalized and interactive experience.

πŸ’Ό Business
(50)
10
Workforce Self-Service
Workforce Self-Service
Workforce Self-Service
by Sigma Go Solutions Inc
Free
πŸ“Š Productivity
(1)
11
AppsVillage
AppsVillage
AppsVillage
Your App is only a click away
Free

Create and manage your own customized business app effortlessly with AppsVillage. Reach your customers with special offers, sales, discounts, appointments, and more, all in one place. Download now and enhance your customer engagement!

πŸ’Ό Business
(102)
12
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

Get instant support with LiveChat, a real-time customer service application that connects you with representatives to address your queries efficiently. Enjoy quick responses and personalized assistance whenever you need help.

πŸ’Ό Business
(108)
13
Customer List: Client Records
Customer List: Client Records
Customer List: Client Records
Customer Database, Client list
Free

This customer management system helps you organize client records, tasks, and notes, ensuring exceptional service and business growth. Try it for free to build better relationships with your customers, stay organized, and provide better services with features like client planning, time tracking, and contact management.

πŸ’Ό Business
(4)
14
Customer Service Revolution
Customer Service Revolution
Customer Service Revolution
Conference Guide
Free

Get the most out of the annual Customer Service Revolution conference with the official guide, providing attendees with easy access to all conference information. Download to stay up-to-date and make the most of this leading education and networking event for customer service leaders and entrepreneurs.

πŸ’Ό Business
(35)
15
CallAssist: Customer Support
CallAssist: Customer Support
CallAssist: Customer Support
Fast Service Calls, Get Help
Free
πŸ”§ Utilities
(1)
16
AnswerForce
AnswerForce
AnswerForce
24/7 Live Receptionist Service
Free

Get instant customer support and manage your business on-the-go with a 24/7 live receptionist service app. Access call data, respond to messages, and collaborate with your team effortlessly. Experience seamless business communication with AnswerForce!

πŸ’Ό Business
(661)
17
DelightChat - Customer Support
DelightChat - Customer Support
DelightChat - Customer Support
Shared Customer Support Inbox
Free
πŸ’Ό Business
(1)
18
Overbooked : AI Field Service
Overbooked : AI Field Service
Overbooked : AI Field Service
Schedule. Invoice. Simplify
Free

Streamline your business communication with this all-in-one platform that handles calls, texts, emails, social DMs, and team chats in one place. Download now to simplify communication, boost response time, and stay in sync with your team.

πŸ’Ό Business
(56)
19
MyISP Portal
MyISP Portal
MyISP Portal
Customized self-service portal
Free

This self-service portal allows customers to manage their profiles, finances, services, and statistics, providing a convenient and personalized experience. With this application, customers can take control of their accounts, make payments, and access support, all in one place.

πŸ’Ό Business
(7)
20
Core-Mark CustomerFirst
Core-Mark CustomerFirst
Core-Mark CustomerFirst
Mobile-Web Ordering Solutions
Free

This mobile-web ordering solution allows customers to seamlessly submit orders, process credit requests, and access helpful business information across devices. By streamlining the ordering process, it reduces customer labor, improves order accuracy, and optimizes inventory levels, making it easier to manage business needs.

πŸ’Ό Business
(112)