Leave a Review NorthShoreConnect
Good work
Northshore connect has been the best medical app that I have used. Thanks for being progressive and allowing strong communications to happen for both parties. Hope we can email information to each other in the near future.bers bach
Excellent
As opposed to other such networks
in this area, Connect does connections just as one would logically expect. Such professionalism
is so critical when it serves the ultimately important area of medical services. Thanks!Rsusa
Incredibly helpful
I am so grateful for NorthShore Connect. It’s easy to contact my doctor, easy to find my test results, easy to receive reminders of appointments. It’s the best thing since sliced bread!Heavenston
Most doctors are very responsive.
It’s a great way to communicate with your medical team. Most doctors, or their nurses, respond the same day. I have had to wait several days for one doctor, but that’s unusual. It’s way easier than trying to get through to the phone call center.Lawrens123
Great system
I absolutely love NS Connect. I can email my doctors and my primary gets back to me with in usually an hour, other doctors see 24 hrs. I love I can make my own appts., reschedule or cancel without waiting on hold to do this.lilacorn1956
50/50 chance of messages being received
Using NorthShoreConnect to communicate with my health providers’ teams is a challenge!
Despite having used it on both PC and cell phone platforms, many of my providers at Northshore don’t receive my messages despite them showing up in my ‘sent’ folder. Have communicated with a number of Northshore’s so-called IT Help Desk teams, the issues persist forcing me to call and wait endlessly to speak to my health care team.
Very irresponsible for a major health care organization to have such shoddy community technology in 2021!Show lessdemcomm
Useful and intuitive
The app is pretty easy to navigate and very functional. I use it for the whole family and manage all the data.
My only contention with it is that you can’t clear items from the to-do list. Kids see a pediatrician that doesn’t use NorthShore Connect, so every time I login there are a ton of bright red notifications I cannot clear. There needs to be a way to snooze and/or clear them.Show lessjageorgieva1
Not much more effective than e-mail
What I was really looking for was consolidating all my health & medical data in one place. Though this app claims it can, it doesn’t. Besides, lab results and vitals are only presented in a report format. I’d prefer a graph to follow a single detail’s peaks & valleys accompanied by an overall overview report that includes advice on how to best improve myself & what to avoid.
I was hoping this app would sync all vitals & labs to Apple’s Health app. That would’ve been the best. It doesn’t, & even though my doctor claims the’ll eventually get around to that, I personally doubt it. I don’t believe I’ll be hanging on to this app much longer.Show lessGreekGuy81684
The day of the Personal Touch is gone!
I guess I’m somewhat old fashioned, but I would still like to talk to the doctor when test results indicate that there are new significant health concerns, instead of receiving cryptic messages through the app containing misspelled words, medical terms that require Googling and warnings like “URGENT- see the first available cardiologist!” Imagine getting that message and having all weekend to sit around and ponder it because the phone lines are closed until Monday!
A simple 5 minute phone call saying “here’s what we have learned and here’s what we need to do next” should still be the norm when circumstances merit it. Maybe once they figure out how to bill for it, the personal touch will make a comeback.Show lessPLS4665
I have severely underutilized this app...
Everything from billing to electronic copies of paperwork, results, follow ups, “homework”... It takes the guesswork out of everything. To be fair, I give credit to the doctors, too, who see results from a separate visit at a different location and follow up with a note acknowledging they’ve seen it and providing more insight or assigning additional tasks/appointments within the app. It relieves a lot of stress and minimizes personal legwork and time chasing information down.Show lessBL141
