Leave a Review UCHealth
Please maintain your app
It’s been a week and nobody can log in to the app nor website (the log in page doesn’t even load if you go to the website). Multiple emails have been sent and no replies. Please at least communicate that you’re fixing this because important health discussions are being delayed.megatran123
Two things
It would be great if we could print the PDF bill from this app. It’s only viewable. The second thing is that I can’t find the list of suggested tests and vaccinations (unrelated to COVID) that is so easy to see on the web. Both of these would make this app better.blahblah_blah564+564+564
Horrible
So horrible I’m seriously considering moving my medical services elsewhere since it’s nearly impossible to reach a person on the phone. Sadly, the doctors have no idea how bad this app is and assume communication is moving smoothly. I am scheduled to have surgery next week, prep documents were conveyed through the portal. Even though I have the app set to send me email notifications when I receive communications, I wasn’t receiving the emails. I was told in person that I would need a COVID test within 5 days of the surgery. Documentation necessary for the COVID test was in another part of the app that was not at all intuitive. The billing portion is not user friendly either. I over paid a balance and instead of reducing that on the next bill, I received an email (!) not in the app to down load this money transfer app. They gave not instructions how to get the money once I downloaded this obscure app. And the overpay could not be applied to the current balance.Show lessCindy D D
Terrible App
I can’t log onto this app although I can log onto the website. The app tells me I’ll receive a password reset link in my email but one never arrives in my inbox and isn’t in the junk folder, either. Called Tech Support, was on hold for a good while, and when someone came on the line to help me, she put me on hold to look up my account and I was promptly cut off. SMH. I give up.Show lessAMCCOLORADO
Great app
I love being able to make appointments and email directly to my provider. Get test results before the doctors tell me. Just wish there was some was to print out the results from my iPad. Haven’t found that yet.tkift
App crashed trying to get on a flight
It’s a great app and set up well until you are standing in line to get on a flight you need a covid test for and the app decides it is completely down. Also you can’t access UC health connection log in as a browser. Just the app? Seems not smart when people are in a sticky situation. Does not help that the help line does very little for you. When it works it’s great.Show lesskct1taylor
Not sure!
I downloaded this app yesterday and was just getting used to using and this morning it looks like an entirely different! Strange and weird.
Well problem solved turns out United Health care has two different apps! My health which I had downloaded months ago and totally forgot about! I don’t need both but not sure which one I should delete!
Could be why my husband is getting the vaccine and I’m not?Show less23munchkin
Misinformation very confusing
The information provided on the app does NOT match the information I get from people working in the senior clinic i go to. I usually have to ask 3 or 4 different times or ask for different workers to help me. Workers are not getting updates and they are SURELY not reading this app.ninasimoneplaysfine
Easy app, no tie in to Apple health app
I love the ease of use of the app. I like being able to see all my records and test results, email my doctors office and pay my bills online. I wish it would also tie in to the health app on my iPhone so that I could more easily keep a historical record of my test results.dysentigreator
Best Health App out there
There are many health Apps available now, but this one is by far the best I’ve used of the 5-6 I’ve tried.
Might be a comment on how good the health services are at my local UC Health hospital, but either way, the App does a fantastic job of helping me stay on top of my appointments, tests, and general communication with my doctors.Show lessSpaniard0001
