UCHealth User Reviews

UCHealth
UCHealth
University of Colorado Health

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Leave a Review UCHealth
  • Outstanding App

    We live three hours away from Denver. I am managing cancer with my UCH Oncology Team and having this app is critical. Test results, visit information, scheduling, and quick communication with my team from home is always quick and easy with this app. Very well done. Get it and use it fully. No excuses not to.
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    Developer Response

    Thank you for taking the time to review the app. We really appreciate it.
  • Not so great

    It’s great to be able to communicate with my doctors and nurses. I also love keeping up with my appointments, and being able to see my test results. But only when The app is working.

    Since the last install, the app does not launch on my ipad. It works on other devices, but not the ipad. The only thing I see when launched, is the snowboarder guy. You cannot X out, nor do you have any options to sign in.
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  • Fix landscape view on login please

    After the latest update the login page no longer displays properly in landscape orientation on my iPad. Once I log in it works ok but the big graphic on the login page pushes the text entry boxes below the bottom of the screen. You need to fix the scaling.

    Landscape is how I look at everything on my iPad.
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    Developer Response

    Hi, We are working to get an update out soon that will have a fix for this. Thank you for letting us know. UCHealth Mobile App Team
  • App support link is useless

    They don’t want feedback on their app - the link just takes you to a website to login to your account and that had all the same stuff as the app. Stupid. You’d think when you have users actually using your app and experiencing issues you’d want to know what those issues are - not these guys - they already know
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  • Useful app, but with big problems

    I like being able to see my test results, as well as contacting with my doctors. However, twice I have been incorrectly notified by this app to stop a prescription. I also like being able to pay my medical bills here, but - you get the bills with no information about what service is being billed. Please update the app to show what each bill is for.
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    Developer Response

    We are always working to update our app and billing is an area we are working to make better and easier for the patient to understand. Thank you for sharing your concerns - UCHealth Mobile App Team
  • More Frustrating Than Windows ME

    If you are considering downloading this app, you’ll be better off just calling your office and speaking to a human.
    This app is frustrating and antiquated. Very few things are easy to do, and almost everything is pathetically slow. There are buttons in the app that dont even work, and other buttons that lead you in an endless loop.
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  • The Information is There

    The information I need is there, but it’s a bit clunky to navigate through it.

    I can’t figure out if it was missing a UX designer or the front end developer couldn’t figure out how to make the design a reality.

    All in all the data could be better organized.
  • UCHealth

    I have had very few problems communicating with my medical team and reading test results. I also appreciate the information about my health conditions.
  • Useless app with no integration

    This app is of no value; I can pay my bill but it won’t pull credit card info from my saved cards. It’s slow to load the information and often gives server errors. About what you’d expect from a senselessly expensive “healthcare” facility, but still exceptionally disappointing. You’d think they’d be able to afford a half-decent app with all the money they’re siphoning from sick and hurt people, but, this is the American health system after all. Great work UCHealth!
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    Developer Response

    Thank you mattxcorePOP for previously reviewing our UCHealth patient app, even though you had a poor experience. We are always working hard to make app improvements and have released many updates since you posted your original review. We know your time is valuable, but would you be open to taking another look and updating your review? If you no longer use the app, we would appreciate you removing the review. Thank you so much for your consideration.
  • Very Useful

    This has been our go to app for the last several
    months and has worked well. One thing that we would find useful is if you had an integrated medication scheduler. We have one from another developer but since this app is used so much for our other medical-related items, a med scheduler/reminder/tracker feature would add to its convenience.
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    Developer Response

    Thank you for the feedback. We'll look into what it might take to add the scheduler you mentioned. UCHealth Mobile App Team

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