Leave a Review Breeze for Patients
Allow free form writing
When filling out patient information, certain fields won’t allow free form writing. The drop downs do not have enough choices to be complete. Also neither my referring doctor, nor my primary care doctor showed up when I searched for them. Under ‘ethnicity’, I am half one and half another, there is no choice for that. These types of issues and others made it frustrating. Other parts were easy, like taking pics of insurance card.Show lessElaina Emiko
Still needs improvement
Too confusing maneuvering through the app, and paying billsJoeAngel2010
Emergency contact
I’m very confused as to why The ap requires personal info regarding the emergency contact. The only information that should be required is phone number and address. Birthdate? Seriously???leisaleisa1
What good is it?
I see no useful purpose for this App. The only advantage that I see is for Apple Inc. who makes money from each of the dozens of Apps that must be purchased in order to make this App at least minimally useful. Besides being difficult to install with the limited instruction given,
. There is absolutely no information provided about how the App can be used to the benefit of the patient.Show lessgeorge IX
Time
The Breeze concept is great! The ability to easily navigate this portal is the most difficult I have encountered. It is not intuitive in the navigation and I have actually given up when trying unsuccessfully to retrieve messages. Maybe getting users unfamiliar with the app to advise you on easy intuitive navigation would be an excellent starting pointShow lessAlackey
No cancellation facility
I made an appointment just after 5:00 on the wed before thanksgiving. About a half hour later, I learned that I needed to take my son to a college visit on that Monday. So, no problem, I will just cancel the appointment, right? Not so. I tried getting into the app and I learned that I only requested the appointment and I to finish installing the app yet. So, I figure that when I finish installing it, I will be able to cancel it. No such luck with that either, but now, I have not just requested the appt, but also confirmed it. And I am not able to cancel it. And it is we nite before TG holiday. Nobody will be back into the office until Monday morning and I will get charged for the appt because I didn’t cancel at least 12 hours in advance. Luckily someone worked on sat and cancelled it.Show lessClaggee
Easy Squeezy
I found this program to be be easy once I got past the first screen. It seems to be thorough, especially the legal permissions in case of incapacitation.
I filled this form out on my Apple phone and the questions were clearly written and easily understood. I did notice that when I changed screens I was at the bottom of the next screen and had to physically get to the top of the next screen. It might be a good idea for the next screens to automatically start at the top. Just a suggestion.Show lessrutu1967
Thank you
I can’t say enough about this practice. Thank you for helping me figure out two years worth of illness. You are the medical super sleuths!! Mrs. Parris is fantastic and she always remembers who I am. Her presence adds warmth to the practice.jenniferjamisontaylor
Ease of Breeze
I found it easy to use and quickly got help from a live person, Ariel, at the doctors office when I had one small issue. I could list my medications accurately because I could use the numerous bottles to list them exactly as printed on the bottles. I’m surprised it was so easy for me. I can still get frustrated with computer “stuff”.Show lessJoanneski
Doesn’t work with chrome or explorer. Doesn’t access photos for pic of ID or health insurance card.
Filled this form out four times : twice from Chrome, once from Explorer, Once from I-Phone. Didn’t save any of the fields. Had to re-enter DL and SSN 4 times with culturally unacceptable choices for race and ethnicity race: Northern European and ethnicity: Northern European.CH00bee
