Leave a Review Breeze for Patients
Why doesn’t every practice have this!?
Finally, I can walk into my doctors office and not feel like I’m being teleported to the past! This app makes it easy to check in, pay my outstanding balances and a bunch of other cool things too.SigEpJuan
Go back to UX design school or hire one.
Every page looks the same. There are tons of colors use them.
Hard to select dates on a schedule range. When you select a provider you can’t see what offices might have an available opening either unless you try each one.
I found out the app does not pick up many open appointments that the dr office has. What is the point of the app????Show lessTurbo dawg
It’s absolutely NOT a “Breeze” to use. (Zero Stars)
1. App is not family-friendly. It needs to be enabled for use with multiple patients, especially for minors.
My children and I see the same physician, however, the app is only single-threaded, thus rendering it useless.
See the FMHMobile app. They know how to do it right.
2. There are problems with sending messages to providers:
a) I receive an error message every time.
“ERROR: The data could not be read because it is missing.
^^ ”What is this??!? ^^
Yesterday, I sent a message to my provider and got this error. So, like most people, I tried it again 2 more times with the same result. Finally, I gave up and called provider and left a VM.
But... Guess what? Those 3 messages actually went through later. Frustrating.
b) The method of sending messages is a UX design nightmare.
I have to type it in like it’s an iMessage (1-line field that scrolls).
Well...When communicating with a doctor’s office, messages are usually longer than a text message.
The worst part about it is that there is no way to easily review the message before sending it (and then experiencing 2a above).
This needs to be displayed in a paragraph form that is easy to edit if necessary (like the format of this app review).Show lesssuegeo50
Developer Response
Hi, We're sorry for the inconvenience you're experiencing. Could you please reach out to our support team at Help@GoBreeze.com or contact us directly at 855-204-4075 Monday to Friday 8am-9pm at your convenience. We'll be happy to help resolve the issue. Thank you,User-UNfriendly, not functioning right
I can no longer login online and this stupid app is not even working as intended — there’s no way to pull up old lab results. As soon as you go into history and press Visit Summary, the button goes gray and says “Professing”. And that’s it. Nothing else.
It beats me why all lab results are not in the same place, easy to find, easy to compare old to new results so progress could be visible.Show lessSecretist
Useless
Tried to fill out our paperwork ahead of time but it won’t let me fill out the emergency contact portion and it won’t let me continue without it filled out. So this is just an enormous waste of time since I’ll have to go early to fill out the paperwork anyway.Jos32991
Okay, but there’s issues....
Using this app because one of my doctors utilizes it. I like the whole idea and layout, but I have constant problems trying to view my appointment history and downloading my records. Anyone else having this issue???!holldoll821
Patient
Need to be able to download ALL documents from visit. For example, visit summary is fine, but I already know my own demographics!! Need to be able to see/read/download all doctor’s notes for the visit.areyoukiddungme
No bad issues
I use this app when I need to and have had no problems with it as I have had with others. The only thing is I do not see when meds are ordered or the results of tests. The Dr mentioned I would see those.Jbearsdream
Crashes Every Time
I got as far as trying to add my insurance card image, and that’s it. Crashes after the splash screen. Every time. Deleted and reinstalled twice with no change. Looking forward to an update, as it is currently unusable. Developer suggestion: allow users to add insurance card by accessing photo library and not just by using the camera.Show lessGelatinous-Blob
Crashes on launch after first use unless I turn off TouchID in Account settings
Had to turn off TouchID to be able to open the app more than onceMikeVrobel
