Reliable and easy to use
Recently started using the ferry, and this app has made the entire experience somewhat frictionless.
High bandwidth use
Overall, a pretty good app. Simple, intuitive functionality, and nice looks. However, it used 20MB of my cell data for just buying a ticket, and displaying it twice. That’s excessive. Please reduce cell data use. Not all of us have unlimited plans.
Old app was great, new one is terrible
The old app was simple and easy to use. The main issue with the new one is that it takes way too many clicks to get to the use ticket section, not ideal when you want to quickly load a ticket when in the queue and about to board. It also does things like remember the last number of tickets you bought and so you have to unset that if you bought multiple tickets last time otherwise you end up over purchasing.
Show less
Battery Draining
This app absolutely destroys my battery. After installing this app my battery would drain completely in about 2 hours. This happened consistently for about a week. After removing, it is back to normal. Until this is fixed I don’t recommend using the app.
The app itself is useful. I like the integration with Apple Pay to purchase tickets. Also nice to view the schedule at a particular departure point.
The app itself is useful. I like the integration with Apple Pay to purchase tickets. Also nice to view the schedule at a particular departure point.
Show less
App is great. But mask wearing enforcement-ZERO
App is easy to use, quick and I like using it.
The interface is simple and clean.
Before you can activate a ticket , a message about masks being required pops up.
However the rule is never enforced while on board.
The top deck is filled with selfish idiots who take off their chin masks immediately.
I know the crew and staff are not cops, but if the app has a message on it, why can’t the same message be announced at each stop and followed up on the actual ferry?
The interface is simple and clean.
Before you can activate a ticket , a message about masks being required pops up.
However the rule is never enforced while on board.
The top deck is filled with selfish idiots who take off their chin masks immediately.
I know the crew and staff are not cops, but if the app has a message on it, why can’t the same message be announced at each stop and followed up on the actual ferry?
Show less
Only one glitch
The where are you going feature could use some improvement as it seems to m not take the existence of the Brooklyn Navy Yard station into account. Other than that, great app.
Greatly improved
My only complaint is that I can't see any way to clear the info in the Destinations section of the first screen.
Apple Pay is now an option.
Apple Pay is now an option.
Space
The main reason I choose the ferry is because of space in between passengers and air. It has been on time gets me to my destination quickly.
Great app
Takes me couple seconds to get tickets. Super fast and easy once set up. Only if everything worked this well.
Hot app
I really like that I can see my previous activations and can check the schedule for next days. I do think big brother wants my data as soon as I open the app but who cares. As long as you helping us out
