Leave a Review Snapshot® Mobile
It’s great!
I’ve only used it for a week or so but I like it. I have always been a safe driver and it feels good that I’m getting something from always being safe! The only reason I didn’t give 5 stars is because sometimes when I’m done driving and I get on my phone the app is still recording and then says that I’m using my phone while driving even though I’ve stopped so that’s a little annoying but otherwise it’s a good app!Show lesslevyfaye
Phone Usage
I don’t know if this app will have an effect on my insurance rate, but the phone usage is inaccurate. I’ve read that Bluetooth and apple play are counted against other users. I haven’t had that issue with anything coming through my Bluetooth. BUT, I can’t actively use GPS. I can have it speak to me through Bluetooth but I am not able to have the map up at all. If my phone is unlocked with my gps app actively open, the app thinks my phone is in hand and distracting me. I have a stand fo my phone that is eye level on my dashboard, but I can’t view the map or else it considers it phone use. Also, if my car is running but I’m in park or even AFTER I’ve shut my car engine off(for a few minutes), it counts as phone usage. I don’t text and drive, I typically don’t answer calls even though it comes through on Bluetooth, and I don’t play games/scroll through social media while I’m driving. My score has only dropped to a B+ but I feel it’s extremely inaccurate as I am not distracted by my phone. It’s a great idea and it does make it convenient if it will actually help with a discount, but the inaccuracies are frustrating and I hope it won’t raise my insurance rates with false information.Show lesskim_beau
Garbage app
Hey! Do you want to be falsely judged, graded on that judgment and the have to pay extra on your insurance for it? Well than this is the app for you!!!
This app has put me as the passenger at time when I’m driving, doesn’t count half my trips, and will say I was using my phone while driving when I’m not. Used to use my phone as a GPS and was told that’s why it said I was using my phone while driving, (not, yeah our app made a mistake), so I put it in my pocket and guess what! It still will say I’m using my phone! Also, its said that I hard brakes 4 times waiting for the same light. Don’t know how that happens. And of course, it still doesn’t count little of 40 percent of my drives (compared it to the data on my Hum device)
Garbage app!!!! Switch companies or drop the snapshot before it’s too late!!!Show lessBNarlock
Secure your phone!
So far, it’s not too bad. Not as sensitive as “another co’s” pilot app when it comes to hard braking. However, we have discovered that your phone MUST be secured before you drive. Do NOT put it in a cup holder or anywhere it may shift. That will register as a hard brake. Have not had any other mentioned issues like battery drain, phone use mistakes, or app tech issues. Yet. Fingers crossed. These reviews are making me nervous.
Not sure about this late night business though… doesn’t that penalize ppl who don’t work normal hours? I mean, there is hardly another car on the road at 3am around here. Usually just the police.Show lessMeeeeetoooo
Disappointed
I am currently using snapshot and I have a grade of B+ which it should be an A+. The only event that comes up for me is phone usage. I use my phone for navigation and when my children are in the car they use my phone. When I’m parked looking for a destination on Google that also has been counting against my grade. While having snap shot record your every move the best thing is to not use your phone at all until you make it back home. Even though you can pause snapshot it’s very easy to forget when you have a busy life.Show lessMonica A. 210
Horrible
Hope you like running red lights. This app punishes you for slowing down and stopping at yellows because that’s “hard braking” even if it’s just moderate.
Oh, also hope you don’t drive a manual transmission. It registers a lot of downshifts as hard braking, even if passengers are completely unaware you didn’t perfectly rev match.
And you can’t use your phone waiting in a parking lot while your passenger goes in to get a drink or use the bathroom — that’s using a phone while driving.
And sometimes using your phone after you just get home and go inside, that’s using a phone while driving too.
You go to work every morning? You’re gonna face rush hour traffic Ok, so you’re gonna keep distance between you and the person in front of you, awesome, now they brake hard and they brake soft. Except now people are constantly cutting you off, forcing you to brake hard. Follow too closely? Premium jail. Keeping a good following distance? Believe it or not, premium jail.
I understand the physical limitations. But these false positives end up costing you real world money, and for some of us that little bit of money has a big impact on our lives.
It’s really unacceptable.Show lesscdt5050
Not Accurate
The app is “usually” ok when deciphering if I’m driving or not but the phone usage portion is ABSOLUTELY ridiculous! I’m new to my area and have to use my gps (hooked up through my Bluetooth) to get around quite often and I always get dinged for cell usage while driving. It doesn’t matter that I set up the location BEFORE moving and don’t touch my phone again until I’m parked and exiting my vehicle. I even have it set to “DO NOT DISTURB” when connected to Bluetooth and I still continuously get falsely accused of being on it. You’re better off getting the plug-in tracker and avoiding this mess of an app that will ultimately get you a higher bill for misinformation sent to your insurance company. 👎Show lessArbee78
Bias
If I was a lawyer I would sue progressive for this application, because the way it rank your driving record is awful,unfair and bias to the insurance company.
It will count the trip that you did bad actions and list it as a driver and those who you did a perfect driving record within they will be like it seems like you weren’t a driver at this trip.
If in the weekend you went out late, they will be like late trips will impact your driving record.
If you answered your phone and it was linked to the car, they will count it as using your phone while your driving.
I’m leaving the company to another insurance company because of this appShow lessalkdur
False phone usage flag after finishing trip
I used the Progressive snap shot app a few times. So far it can detects my trip and braking correctly. However, the app incorrectly detects cell phone usage.
If you use cell phone right after or few minutes or 15 minutes after completing trip, the app will flag you as using cell phone during trip.
I hope that Progressive would modify app to allow user to mark trip as completed. Some other users also brought up this issue.
So, my guess is to use cell phone after trip, user probably may have to wait at least 20 minutes or longer after trip to avoid being flagged as using cell phone during trip.
If you happy with current premium, do not use the app.Show lessViet-Thoa
WARNING DO NOT DOWNLOAD
This app will 100% raise your rate no matter how slow or safe you drive! I drive a Tesla that drives perfectly and I constantly received marks for hard braking and fast acceleration! I started to monitor the app while driving and this thing will flag at the slightest bit of braking or acceleration! Just slightly speeding up to merge into traffic will flag you! My rate increased from $450-$850 for my 6 month premium! It takes 6 months to grade you on the app. It gave me a C and said “Congrats you received a $48 discount!” Then when my policy came up to renew they said yeah you received a discount but also we raised your rate because of your snapshot score! DO NOT DOWNLOAD THIS. It’s a ploy to raise your rates without you having an accident or anything. This is a business using tech to try and say there’s a reason to raise your rate. Also FYI I’ve had ZERO ACCIDENTS and am 34 years old. You’ve been warned!Show lessDatGuySolid
