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Apple CarPlay and general phone use not good
I never use my phone while driving, but I do use Apple CarPlay or Bluetooth to talk if I get a phone call. The app counts this as phone use, which to me seems silly. The whole reason for those features, is to promote safe driving. Why would I get dinged then? There needs to be a way to differentiate from when Apple CarPlay/Bluetooth is being used, versus when the phone is physically in my hands and I’m being irresponsible. The app also says I’m using my phone when I’ve gotten to my destination, have put the car in park, and take a look at my phone. I do this a lot when I get to work. If I’m early, I’ll hang out in my car, play on my phone, and chill before going in. It’s crazy that I might get dinged or my score drops because of that. There should maybe be an option to say that you’ve parked and are at a safe location.Show lessNiqueAG
Not great
I haven’t experienced any of the issues others have with it not tracking trips (sometimes, but usually when my battery is low, so I just assumed it was that), but the number of drives I need to make to get my discount seems very high. I’ve taken over 300 trips according to the app and my score still isn’t finalized. I live in a small city and drive to work, gym, and the grocery store- not a lot of room for extra trips, especially in a pandemic. I have had issues with it logging hard brakes when I have not, no idea how to fix that unless they recalibrate the app. I had the Esurance app before this and it was way better; showed me more detail, could edit trips easier, told me my discount after 25 trips and my progress towards increasing that discount. I only got progressive instead because I moved and the rate was much lower. I’ll probably be switching when my plan is up for renewal because this app is so frustratingShow lessrag57
Almost there, but irritating at times
I almost like this app, but the feature that makes trips too old to categorize is beyond irritating. I’d like at least to be able to contest entries, frankly, telling me that I don’t know well enough to remember my drives after a short time is insulting. Furthermore, I NEVER use my cell phone while driving, so for me it’s very easy to pick out the drives where I was a passenger, just based on cell phone use. I also drive a massive van, so my hard brakes and hard acceleration specs should also be 0%. The only reason I don’t have an A+ in this app is because it won’t let you go back and recategorize old entries. It’s BS.
Probably going to switch providers once it comes time to renew because of this.Show lessThorne-shephard
Faulty
I would recommend you not risk the “possible discount,” you “might,” get by using this app. Firstly the app needs to be running in the background at all times, and it drains your phone battery. Secondly, the app is faulty. For instance, today I was driving in the left lane of a two lane road and a driver decides to cut in front of me and stop instead of stopping in the shoulder. I have to brake hard to avoid hitter her. Ok fine. That should count as me having to hit my brakes hard. But instead it said I hit my brakes hard 5 times. When I look at the location on my map where it tracked the event it’s all in the same place. Clearly this should be one incident. Already I’m angry that I have to be faulted because of someone else’s bad driving but to count one incident as five is preposterous. I’ll be calling progressive and cancelling this plan today.Show lessHellotan
