Functional, but some annoying bugs
I'm visiting from out of town and thought I would use the RTD app to get around via public transit. The app totally froze and crashed every time I put in my CC info to buy a ticket. As a workaround, I was able to log in through my browser and buy the ticket there, and it did transfer to the app, but come on, really?? For a city with public transit as good as Denver, the app should be better.
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Waste of Money
The point of having the app is to get your tickets faster. It makes password recovery impossible. I hav yet to receive any info about recovering my old accounts in weeks. If i get logged out, I’m screwed on recovering my old ticket wallet, and have to buy new ticket.
RTD is unresponsive
Everything is unresponsive. Cannot verify link for account - it repeatedly times out,and three link expires in under 5 minutes which is absurd. Cannot add funds- it repeatedly times out. I've been trying fpr an hour and cannot do anything. Useless.
Abysmal App
Bad. Lol. First time using it and Apple Pay never worked. When switching apps, it auto logs you out each time. Frustrating when you’re trying to show your ticket and have to relogin each time. Still no apple wallet for three years running now. The app constantly takes your to safari and to RTD website for any additional info. I couldn’t pay with a normal card as the app wouldn’t accept payment in any form. Eventually paid in their website via safari then went into the app to see the ticket. Terrible app developers.
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Poor way to get people to use public transport
I just moved to Denver, and moved into a place that was 1.5 miles from work. Using this app to catch the bus is basically a $6 a day proposition. So $180 a month… or the equivalent of $2 per mile….
Short but firm review.
Can you guys please make sure the drivers know what’s going on? I feel bad because rn I’m on the bus and the bus driver didn’t even know scanning was a thing. I don’t know how else to do it.
I can’t even login
I tried so hard to login. And it keeps telling me my password is wrong or my email address. But it’s correct. I can login just fine on my computer, but that’s no good when you’re going places. Can’t scan my computer.
This app just works
I don't know if all the bad reviews are just plain wrong or if there might be something to them, but all I know is this app makes it completely effortless for me to get around in Denver every time I'm in Denver. I buy a day pass with airport and badabing, I can go anywhere on any bus or train. It's really nice.
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Win for Most Frustrating App
Don’t even know where to start. 30 minutes getting user name and password to work on laptop and phone. The app seems to be completely different??? Added payment method to computer but doesn’t show up on app. Tried to add payment method to phone but no place to save it. I bought a $3 ticket just to see if I could save payment info. Nope. Why is there a screen for saved payment methods if there’s no way to save the payment? It is saved on line but they don’t talk. Tried reinstalling the app. Nope. I really don’t need this frustration. Clearly there are better ways to get home from the airport.
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Works great
Super easy to use to buy a ticket ahead of time and then activate the ticket when it’s time to use it. Easy to set up account, plan trips, see schedules and system map...all on one user-friendly app.
