Turno for Hosts User Reviews

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  • Great tool for hosts. Exceptional customer service!

    I’m very impressed with customer service in this website/app. World would be a better place with customer service oriented organizations like that.

    In Poconos area where my short-term rental is located it’s a huge issue to find a good quality services for some strange reason.

    This app helps to sift through available cleaners and things get monitored.

    It’s super valuable that TurnoverBnB does their background checked. For example, recently I have found a helper somewhere on line and then did some search on web on them. It turned out they’ve been arrested before for theft and it was even a free information on them. Therefore using TurnoverBnB makes it a safer experience.

    Again, exceptional customer service.
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  • Great Idea, poorly executed

    The app constantly has glitches like not allowing me to put in my property’s address then telling me I can’t continue without putting in an address. Most of the features “aren’t allowed on the app” and so you have to go to a web browser where you have to sign in again to do anything. Way too many glitches. Not nearly enough cleaners. Pointless
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  • Great Support

    We run a small BnB that has three units so coordinating cleaning is essential. The support I just received from Gayle was outstanding. I have a cleaner that is having a hard time getting her account set up and Gayle has been great with helping this issue get settled. Gayle was responsive and attentive to the issue as well as being very courteous. Thank you TurnoverBnB
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  • Customer service

    I am so impressed with Turnover and their customer service! Gillian helped me today, and made all my questions were answered! She went above and beyond to help me set up my cleaners auto payments and make sure they were coming out of the correct account! Later I spoke to Maddie who was equally as kind and helpful! Thanks you for your kindness and assistance! Love this app!
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  • Rentaway inc

    This app has been a great tool. I was able to find a great cleaner that I can trust with my properties, but it’s also a great scheduling tool to keep track of each time my cleaner needs to come in and clean. I have a calendar linked to the account so everytime a booking comes through, the system automatically creates a cleaning project that is pushed to my cleaners team. I usually have a checklist attached to the project, and inventory, this way I make sure the cleaner never missed a spot and I know when yo restock toiletries etc. The cleaners can also report problems that might be found throughout the property which is a great feature. I never had any issues with the cleaners missing a job and most importantly my guests are always satisfied with a spotless place to stay. Definitely recommend! ⭐️⭐️⭐️⭐️⭐️
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  • Wonderful Customer Service

    Mary helped me fix a huge billing issue and it took less than 5 minutes. They were incredibly helpful, quick and kind. Use this app and if you ever need help and you get to Mary, tell them hi from me!
  • Highly recommend it

    As soon as I downloaded this app I quickly found several cleaners for all of my properties. I have been in this industry for a while and I can safely say that this app makes finding cleaners and scheduling easier
  • Awesome App!

    Once I joined TurnoverBnB my life changed tremendously; I was able to not worry about having my cleanings completed. The automated scheduling, and the real time notifications, were helpful knowing that my place would be ready for my next guests, and on time!
  • So great!!

    Cleaners on this app are top notch, they are vetted super well and know what they are doing. I’ve been trying to expand my STR business for sometime now and the marketplace & the features this app has have made this possible. This app literally solved my cleaning issues.
  • Love it!

    I love the photo checklist and how easy its become to have all my bookings and cleanings on schedule. I didn’t feel like my STR business was truly passive income until I found tbnb, it’s a essential part of me expanding my business.

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