Leave a Review Hinge Health
Tiny steady improvement
I had knee pain every day, which lead to ankle pain and then hip and back pain as I compensated for the troublesome knee. My insurance sent an email and then a brochure about Hinge, so I applied. A few weeks later my insurance was approved and I committed to spending 3 days and 10 minutes a day to improving my knee. I did the program every day for months and slowly and steadily I had more confidence in my knee’s ability to carry me through the day. First there was less pain and now with pain so infrequent that it isn’t worth mentioning. My coach is very helpful. Exercises I struggled with were replaced and reintroduced slowly. The program changes exercises after a certain amount of points earned so you don’t get tired of one routine. The sensors and video representation of the exercises keep you on track for proper form. I have run with my dogs and walked up hill and played golf and badminton. Theses are things I thought were in my past when I started on steroid shots in my back. The program has all my confidence.Show lessLab Lars
Developer Response
Hi Lab Lars, Thank you for such a gracious review! We are glad to hear how the program is helping you conquer your knee pain and get back to doing the things you love. We are always working to support our participants and ensure we help them however we can. We are happy to be able to partner with you on this journey! Sincerely, Shelby from Hinge Health SupportMakes you stronger
I’m using this to strengthen my back. Point based workouts allow you to work your way up to gradually more challenging workouts. My invitation to use this app came with two Bluetooth sensors that measure your movement and can tell you when to start and stop each exercise, and if you are doing the exercises correctly. You also get useful information about your body and how your pain system works. And you get matched with an online coach to help you along. I wish there we a way to add workouts for other parts of your body. I recently injured my shoulder and went to PT. I’m not at 100% so it would be nice if this app could give rotator cuff exercises. It would also be nice if you could reset yourself to a lower level If you suffer a setback/injury that prevents you from picking up where you left off. I was up at level 14 and then crashed on my bicycle and had to take 10 weeks off for my ribs and shoulder to partially heal. I took myself back to level 7 but I’m still accruing points, and the app just moved me to level 16 - there’s no way I could do the level 16 exercises. Just a few minor tweaks would make this an excellent app for providing exercise guidance. I really like that it remembers all the exercises - you just do what it tells you.Show lessRaywonqa
Developer Response
Hi Raywonqa, Thank you for sharing your feedback! We always love to hear from our participants and greatly appreciate you taking the time to share your experience. We sincerely value your feedback about adding workouts, rotator cuff exercises, and adjusting the level and points as needed. We would love to be able to help address these items with you. Please reach out to us at help@hingehealth.com for individualized support. We are happy to be able to partner with you on this journey. Best, Jay from Hinge Health SupportIt is better than going to PT
I have gone to physical therapy and down hinge health. In my opinion, hinge health is much more personal and custom than attending a physical therapy clinic. For me, it is very stressful to drive, interact with strangers, do exercises in front of other strangers in a large PT area. I think plhusical therapists are the nicest people, but I have GAD, and I hate going to any appointments. They take up a lot of mental, emotional, and physical energy as well as money and time. I like doing my hinge health in my pajamas at home. I can talk to my coach any time, and my coach is very nice. Even though I get stressed out by talking on the phone, it was not bad at all, and then after that we were able to talk via text and email mainly, so it is much less stress for me. She also gave me alternative exercises when I was struggling with one of the exercises. Overall, I think it’s a wonderful program and when I stick to it, my pain is much decreased.Show lessgreggjael
Ok, but...
The exercises are helpful but the app could use some improvements:
-It doesn’t have landscape mode functionality. I prefer using it on my iPad ( propped up on keyboard in landscape mode) or connecting my device to a TV. Needing to twist my neck to look at it sideways leaves me ( literally) with pain in the neck.
-Because I’m far older (nearly 60) and less flexible than many users ( thanks to decades of back problems), I find the difficulty levels progressing far faster than this old body can handle. I’d like to be able to reset levels so I can progress at a pace that’s realistic for me, by redoing earlier levels, rather than a pace that works for a 20 or 30-something year old. Same was true pre-Covid when I was traveling a lot and not able to do exercises or connect to WiFi while in remote parts of the world. Sometimes it’s necessary to go back and redo a few levels or, after a long gap, even the beginning to rebuild strength. Being able to restart at Level X ( resetting everything after level X) would be useful. Having only one exercise at each level in the library is not enough. Although the new Change function is helpful, it doesn’t make much sense when I change it to a Level 1 exercise and it tells me I’ve completed a Level 12 exercise.
PS-never did get sensors that worked properly even after 3 shipments where they twice sent “replacement “ sensors for the wrong program. I finally gave up on those. Not sure they’re really necessary though.Show lessDc Yukon
Good overall
I have done the knee and shoulder/neck programs. The app is good and the therapy approach is good. It’s not a perfect substitute for a trained physical therapist or pain medicine specialist because it can’t observe and analyze you and make a customized therapy plan, but it can be a good follow-up to traditional therapy or an entry point for those with less serious issues. It has been really helpful to me during the COVID-19 quarantine. The coaches are sincere and eager to help.
The sensors don’t seem necessary after you get the hang of the exercises. I had some problems with text display in the app but they were resolved by customer support. I did notice that there are significant charges to my insurance plan related to this program so it may not have out-of-pocket costs but your plan or Medicare is paying for it.Show lessbuckg
