Leave a Review Hitch
Grateful for this app
This is the best app if you like to travel cities to cities or if you have problem with getting a ride. I am a college student who doesn’t own a car and I always have to ask someone to drop me to my house and do back and forth which takes about 4 hrs. But ever since I got to know about hitch from my family friend I have been in love with it. You can ride book any time anywhere. You don’t have to worry about booking ride before 3,4 days. The price is best out of all. Because who wants to spend 100,200 in lyft or uber when you can get hitch in 70-80 % less price. I have been loving the rides and the customer service. I always book shared ride because they are less expensive and I get to have conversation with different people. I definitely recommend it.Show lessBabitamagar
Best inter-city travel app!
I’ve been using Hitch ever since it started gaining traction and their service has never disappointed. There have been many occasions when I’d rely on them for catching flights in different cities, and I’ve never missed a flight. In the early days, the app would be unreliable; rides would get canceled at the last moment, affecting customers with a tight schedule. But they’ve worked hard on fixing the issue, and it’s definitely worth signing up for now!Show lessPrabhasa Kalkur
Such a relief!
I am so thankful I found hitch when I moved to Austin from Houston. My mom constantly wanted to visit me but she doesn’t have the stamina for the 3 hour drive so I was able to have her use the app and it lifted so much of the burden off of her shoulders.
I’ve ridden from Houston to Austin and vice versa myself and it has be so helpful in the times when I needed to travel between cities last minute. Now I am able to do work during the rides or even get some rest and not worry about being constantly alert during the drive. The drivers have always been very respectful and safe as well!Show lessZhanna Ann
Great service between Austin and Houston
I’ve used Hitch several times now for travel between Austin and Houston. The customer service is great and very accommodating. Even during the pandemic, I took several rides where I booked the entire car and also chose custom pick up and drop off when I had to travel to and from the Houston airport.
All the drivers were very nice and considerate. Once I had a driver who didn’t speak English ( and I don’t understand Spanish!). However he was kind enough to add his wife (who spoke English) to the call and she helped me figure out where the car was. Great service 😊👍🏽Show lessRacina27
Definitely a good company
Hitch is a good company to work for and a great way to make extra money. It’s very flexible with your schedule, and all the passengers I have had have been friendly. It’s more personal than some bigger ride-share companies so the staff can assist you almost instantly. The newest version of the app itself is very user friendly and easy to use. The app does have a few glitches from time to time but with someone from the hitch support team always available to help it doesn’t slow you down and the team fixes the small things quickly. I definitely would recommend using Hitch.Show lessPhillsbrew
Hitch is the way to go in Texas!
The drivers and support staff at Hitch are changing the way I travel in the State of Texas, and all for the better! I’ve used them dozens of times in the past few years and I’ve not once was my service less than sensational. During one of my trips I had a medical emergency and the folks at Hitch got me taken care of without delay. I’m very happy with the drivers, they take great care of me, and the app is very good too, I’ve never had any problems with it, very simple to use and easy to book services. With Hitch I have reliable, door-to-door service wherever I need to go in Texas. Keep it up Jen (and her team too!)Show lessNigelTrego
Grateful for this option, but still sketch
I first used this app in October 2020 to go home to houston for the week and surprise my parents. I was so happy to find this service because megabus was not operating Tuesday through Friday, and the greyhound stopped in San Antonio on its way to Houston, making it a 6 hour trip. The $25 price on Hitch for a group ride was unbeatable, and definitely worth it! My driver was friendly, and the car was clean. It was easy to quickly load up, and my luggage was no problem. I have since used the service 5-6 more times. The reason I gave it 4 stars is because the second time I used it the driver had a language barrier that made it difficult to find him, and one of the fellow passengers smelled strongly of cigarettes and asked to stop halfway to houston for a cigarette break, while talking constantly for the entire duration of the trip. Partly out of the control of this company, but there could be some regulation of chatter on a group ride.Show lessCat lover crazy
Amazing Customer Service
I’ve been using hitch for a over a couple years now and the greatest part about this service is that they guarantee a ride no matter what. There have been many occasions where I book a ride last minute or I’m the only rider but hitch ensured that there is a driver to get me to my destination. The customer service is also tremendous, they’re always available to help if there are any issues or confusion and reply promptly. You also can’t beat the prices considering the fact that you’re being driven in a comfortable car that makes stops when you need and you can set the air conditioning to a temperature that is comfortable for you.Show lessjermuthu
The best way to travel in between cities
I started using this app in the middle of the pandemic to go to Austin, and can I just say I’m never looking back! I used to use megabus/greyhound and always felt unsafe riding in a bus with a lot of people (and a lot of them don’t believe in wearing masks which made me feel even more unsafe). One day, I came across a couple people handing out fliers about hitch and became interested immediately. It’s now my favorite way to travel and although it costs slightly more than megabus/greyhound, and it’s definitely worth it. You have the options to ride publicly (1-4 people in a trip and sometimes you get to ride alone too), privately (just you and the driver), and premium ($99 but it’s door to door, which is cheaper than taking an Uber in between cities). If you do the private or public options, they pick you up and drop you off at a starbucks location so you feel more safe. The drivers will also usually make sure you and the other riders wear masks and that you’re feeling comfortable. Customer service also replies fast so you can get your issues solved quickly! Jen is super reliable and one of the best! Another pro is that if you need to use the restroom or want to stop to get some snacks, they’ll usually stop at a buccees or another gas station to let you do so (which is better than having to use the busses tiny restrooms). All in all, I’d highly recommend taking hitch if it’s available for you in your city.Show lessimktpkn
Amazing app!
As somebody who regularly travels between cities and doesn't have a license (and isn't comfortable in buses because of the pandemic), Hitch has been an absolute LIFESAVER for me. I've used both their regular and their premier services, and both have been great, although I've found that the convenience of the premier service is definitely worth the price. The drivers are always very nice, and the customer support has been amazing every time I've spoken to them. I've used a lot of rideshare apps (like I said, I can't drive) and Hitch has by FAR the best prices I've found. I can't recommend Hitch enough!Show lessVictoria Hartson
