**Title: A Must-Have App for Parents!**
I recently started using the KidMed app, and I can confidently say it has been a game changer for managing my child's healthcare. The user-friendly interface makes it easy to navigate, even for those who aren’t tech-savvy.
One of the standout features is the symptom checker, which provides quick and reliable information about common childhood illnesses. It's reassuring to have a resource that helps me decide when to seek medical attention. Additionally, the app offers helpful reminders for vaccinations and check-ups, ensuring that I never miss an important appointment.
I also love the educational resources available in the app. The articles and tips on child health and wellness are insightful and written in a way that’s easy to understand.
The community support feature is another highlight. Being able to connect with other parents and share experiences has been invaluable.
Overall, KidMed is an essential tool for any parent looking to stay informed and proactive about their child's health. I highly recommend it!
Very simple to schedule my video visits & in-person appointments. The staff are extremely professional and helpful in solving issues. Also was told that they could refer me to a primary care doctor since I don’t have one yet. I signed my partner up for it too because we will definitely be using this service a lot more. So easy to just do a same day appointment right from the comfort of my own home. They accept low income medical as well so u don’t have to pay tons of money to be seen by a doctor. Excellent service .
I don’t even know where to begin! Solv is quite literally the answer to my doctors office avoiding prayers. I woke up a few days ago, figured I had a sinus infection brewing but decided eh, you don’t know what you’re talking about. Just ignore it. Saturday morning rolls around, Come to find out, I knew what I was talking about. Pounding headache, sinus pain, can’t swallow. I was a mess, after sleeping the day away, I woke up at 530 and was sure I was screwed. When I remembered Solv! I logged in and there was an appointment available 12 minutes later. I signed a virtual form, verified my info and then saw the angel of a provider who listened to my symptoms agreed I had a sinus infection and sent me a script for antibiotics and a few other feel better meds! I was able to wake up schedule visit and pick up my script within 36 minutes. On a Saturday evening. I’m a longtime doctors office avoider, so the fact that everything was so simple and so easy was fantastic. Not having to leave my bed except to get my meds was even better.
For anybody who doubts telemedicine or it’s abilities let me tell you….Solv is the way of the future, don’t knock it til you try it!!
5 stars all the way, thanks again Solv!
I took my almost 2 year old here this past weekend for a head injury. After hitting his head on the wall and actually breaking through the drywall, my toddler was a bit wobbly. His regular pediatrician office was closed but they told me over the phone to take him to urgent care asap to get him looked at for possible concussion. This was our first time visiting this office, I really loved the environment and all the colorful walls and cute designs. It definitely made my toddler feel comfortable. The staff was very helpful and friendly during check in and filling in paper work since it was our first time. The doctor was really nice and my son was comfortable with him.
The visit overall was the fastest visit I have ever had! My son is totally fine. But I will be honest, after reading several reviews, I do wish the doctor would’ve taken a little more time checking my son for a possible concussion. I’m not a doctor so I will be honest, I don’t really know what to check for, but all he did was check his eyes with a little light. Is that enough?? I’m not sure. I did ask a few questions, and the doctor answered all my questions politely. We will be coming back here for emergency visits. Hopefully the doctor takes his time when needed :) but no complaints here! :)
I booked an Urgent Care visit for a symptomatic COVID appointment in less than 10minutes and was able to do all the registration online beforehand. Everything was clear and easy, including uploading my insurance. For reference, I use Henry Ford services within the Blue Cross Blue Shield network- other businesses may vary.
Only issue I had is that some times were listed as “available” but when I attempted to book those earlier times it stated they were unavailable. Eventually found an available time.
I’ve been using Solv since 2020 to find nearby clinics who handle COVID testing and it has been a phenomenal resource!
I had to book a last minute appointment, just before closing, but these ladies never rushed me once or made me feel as if I was inconveniencing them just before closing. Yet they still worked fast and efficiently, utilizing time and resources accordingly. Not to mention they did all this while maintaining genuine beautiful smiles and exemplifying their competence and professionalism. I felt so comfortable and at ease even during my own personal stress which was the reason for my visit in the first place. Thank you Ladies!!! 💗 💗 💗
I wanted an appointment to talk about my mental health. I got a call from the “front desk” I guess to ask me a few questions. Then my “provider” or lack there of joins the meeting. From the first 10 seconds of a first impression I was uncomfortable and disgusted. Her attitude was terrible, THE APP let me make my appointment for 8:30pm. That’s not my fault, I could tell she was annoyed with taking my appointment. She said they close at 9 and asked me if I can reschedule or I can continue. I said let’s continue. Then she asks me some questions , very rudely she asked me why I haven’t seeked help after 12 years of struggling with my adhd. It seemed like she was profiling me or something. The whole experience was terrible. She put me on hold for a few minutes and in that time I decided I was better off somewhere else being treated better. So I hung up on the virtual meeting. She ended up calling me a minute later on my phone. I told her that her attitude the whole time was off and unprofessional, I went on to try to tell her I felt like I could tell she didn’t wanna help me, as soon as I started speaking again she cut me off and said “that couldn’t be farther from the truth blah blah blah”
To some it all up, it wasn’t my fault the meeting allowed me to schedule for 8:30 at night . And if you don’t wanna do your job then maybe you shouldn’t be in the medical field. Her name was Victoria Ike.
Never again will I try this platform for help.
Developer Response
This certainly isn't the experience we are aiming to provide, and we sincerely apologize for the difficulties you encountered when seeking care. We can absolutely follow up with this clinic directly and discuss the feedback and issues mentioned here. Please reach out to us at info@solvhealth.com to speak with one of our team members, who would be happy to go over the details. Best, Solv Support TeamAt 8:00 AM. today I made a mid afternoon appointment I arrived promptly and gave my name and appointment time to the receptionist. I then waited half an hour when I noticed on the “wait time screen” hanging in the waiting area posted me as “next” BUT under the “Arrived” column it indicated “NO”. I went back to the receptionist concerned that this misinformation be corrected and she informed me that I was supposed to sign myself in (even though I spoke with her directly upon arrival and she gave NO instruction that I was supposed to do that) I foolishly presumed that speaking with her directly she’d log me in as arrived. At this point she informed me that there were three people ahead of me. I asked her if they had appointments and she said “This is Urgent Care” we have to take everyone as they arrive and that one person who HAD an appointment was already waiting AN HOUR AND A HALF!! Now earlier on the phone with a Physicians One rep I was told it was always better to make an appointment because those patients get priority over walk ins. NOT TRUE—my appointment meant nothing to her. And she rubbed more “salt in the wound” when she said there was no way she could give me even an approximate wait time. So don’t bother making a reservation and certainly don’t bother spending time filling out on line forms for a service that is full of baloney.
Developer Response
We sincerely apologize for the experience you've had and would like to address these concerns with the clinic directly. Your frustration is absolutely understandable and we would be happy to further discuss any questions or feedback you have if you email us at info@solvhealth.com. We appreciate you bringing this to our attention! Best, Solv Support TeamI love that you do not have to stay in the waiting room especially when you are sick. When you are not feeling well, you do not feel like being around people in general no less other sick people. I check the waitlist about every five or ten minutes depending on where i am on the list and i enter the waiting room when there are three people ahead of me. Who ever invented this system is a genius and I wish more clinics used it. I truly believe this is what puts Nextcare above the rest. The Physicians, Nurses, Physicians assistants, and Nurse assistants are so so lovely. I’ve never had a problem and i’ve been here four times in three years. Thank you to all the Nextcare Staff YOU ROCK!
I love this app!! It’s very user friendly, simple and to the point and it doesn’t make you go through any unnecessary hassle when scheduling an appointment or finding a doctor. I also love that I can take care of all my new patient forms through Solv and not have to hassle with it in the office.
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