Leave a Review My Water+
Empty bottles credit
Only thing I don’t like is that I never get the right credit for my empty bottles.Empty bottles credit
Face recognition
Is it possible to incorporate facial recognition into the software on the app to make is easier to login? Thanksmdryan23
The app doesn’t match the information and is pointless
The apps is pointless. The information on the app never match the information they provide when you call customer service. The app consistently indicates that a delivery is on the way with no balance on the account but then a delivery never shows and when you call they indicates that there is no delivery and there is a balance. What is the point of the app is it’s misinformation.Show lessuser6264849
Developer Response
We appreciate you taking the time to provide us with your feedback and we are sorry to hear of the issues experienced with our app and service. We would like to review the concerns further, please email us at social@primowater.com and we will be more than happy to assist in resolving the concerns.Worst app ever
This is the worst app ever that I’ve used. No Face ID, the ‘remember me’ doesn’t work, and I have to close and reopen multiple times to get login screen. I continually delete the same products from my order and they are always added back to my next order which is a clever way to try to scam you if you forget to delete it again for the 1,866,567,566th time. I just can’t even tell you how poorly designed this app is. Matches Primo Customer Service.Show lessLisaOTFMember74
Developer Response
Thank you for the feedback, Lisa. We are sorry to hear of the issues you are experiencing with our app. Our development team would like to further discuss to assist in resolving this issue. Please send us an email at mobileapp@primowater.com with your contact information so we can set up some time.Fast and easy
The app is very easy to manage and find everything I need very fast , the delivery service is horrible.Mariquita96
Excellent service
Water tastes great. And the delivery is reliable and our delivery person drops them where we request.Lauraksaz
Alhambra
Easy to use. I was able to see my charges in detail. Confirm the bottles I had at home. I was also able to easily adjust how many additional bottles I’ll need this month.glala143
Convenient & consistent
Drinking & cooking water delivered in re-used water containers. Always on time. Convenient & consistentmuguulu
Great service
Great service. Thank you to our driver.peru babe
Delivery service
I’m glad I switch to Primo. Customer service rep is friendly and accommodating. Delivery service on time . Please keep up the good work. The app is very user friendly. Kudos to all employeeAchiobg
