My Water+ User Reviews

My Water+
My Water+
DS Services Of America, Inc.

Reviews Summary

Top reviews

Leave a Review My Water+
  • Great app

    Only complaints would be that you cannot change your delivery address from the app and cannot see all of the products that are available

    Developer Response

    Thank you for the 5-stars! You will not be able to change your address via the app due to address routing process; however, if you have more than one address associated with your account you have the option to toggle between the locations. We would like to better understand the issues you are having with reviewing available products, please email us at social@primowater.com so that we may review further.
  • Great idea, great app

    I’ve been on Hinkley Springs delivery service for all my drinking and cooking water for a few years and just started using the app last month. It is so handy, example: I suddenly need distilled water for sinus rinses, per my doctor. I opened the app, added a bottle of distilled water to my order, and it took all of 1 minute to do. Thanks for the quality of service and water, and the wonderful new app!
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    Developer Response

    This is awesome to hear, thank you for the 5-stars!
  • My delivery driver

    I would like to commend my delivery guy. He is the best and doing a really good job at pleasing your customers. I’m always glad to see him and he always brings joy and water. I hope you take great care of him because he is the best. Wish I knew his name, I’ll find out.
    Thank you
    Kevin Cunningham

    Developer Response

    Wow, thank you for taking the time to share your positive experience with us! We are so happy to hear that you are enjoying our service and that your Representative is the best!
  • Our family have been customers for years

    We appreciate the thoroughness of all associates over the years whether the drivers or the specialists answering the phones !
    Thank you for your continued services to our multiple homes 👍

    Developer Response

    Thank you for the kind words!
  • Easy app

    Got water delivery service since my sink at new apt. Didn’t have the capability to use the PUR filter. Happy with the switch and so easy to use!
  • Crystal Springs

    I’ve been with you for you for years. You have been so helpful when my machine wore out, by replacing it not once but twice. If I was confused about the billing you are there to help explain it. Your products are great and you have so many things to choose from.

    I was so glad to have been a costumer during the pandemic. My daughter had trouble getting K-cups, but I had you and I never missed my morning coffee!

    Being disabled it’s hard for me to get my water products inside, but your carriers are so nice and helpful for me. I can’t say enough how much I appreciate your service. Thank you!!
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    Developer Response

    Wow, it warms our heart to hear how our service has made such an impact in your life and you families throughout the years! Thank you for the kind words and for choosing us as your water service provider!
  • Simple and Easy

    Very user friendly. Appreciate the simplicity.
  • Great water

    Having the water delivered is so much more convenient than constantly having to run to the store. We save money and don’t contribute to the bottle population. Also the water tastes great so we actually drink more!!

    Developer Response

    Wow, thanks for the raving 5-star review, Lin!
  • Saved us

    We have had 3 water main breaks this summer but we always had water - best thing I ever did was order water from you guys!
  • App does what I need, but I have to sign in every time

    It’s an ok app, it does what I need, but I have to manually sign in every time even though I selected remember me

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