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Great app except
Great app. Except for one minor issue
The app shows a red circle 1. That usually means something new in the app to look at. I have looked at everything yet that red circle 1 never goes away.
Just a minor thing. Everything else is greatDeveloper Response
Thank you for your positive review! Please email us at Social@Primowater.com so we can further assist with that.Way too much
This app is crazy and has way too many options to simply order water. Their badge doesn’t go away either, I’ve opened it many times and think I’ve looked everywhere but the badge still indicates something needs to be read but because there is so much going on in this app I either cannot find what they want me to look at or ts a bug that needs fixed.Show lessDeveloper Response
Thank you for your feedback, we are sorry to hear of the expressed concerns. Please email us at mobileapp@primowater.com so we can further troubleshoot this issue.Getting on same page
I'm hoping that I'm
Now on the same page with delivery since I had to reschedule a couple of times. Hopefully the app will be able to keep us up to date.Developer Response
Thank you for your feedback! If you need any assistance with the app or your delivery service, please email us at Social@primowater.com.We get Vermont not Crystal Rock bottles
When we order a case of individual smaller bottles. We always want the Crystal Rock water, but the last 2 times we have been getting the Vermont water. It’s hard changing different waters. Do you still sell the Crystal Rock smaller bottles or is the Vermont the SAME as Crystal Rock?Developer Response
Thank you for the review! We are happy to further assist you with this. We will need further information from you to do so. Please email us at social@primowater.com with your account information so we can look into this for you.App Doesn’t work Properly
I deleted the app and restarted my phone multiple times, and the app still won’t work. I log out and log in again, still won’t work. There’s a small message that pops out and told me to contact customer support. Why do I need to contact customer support? I mean that’s the reason to have an app so I don’t have to contact anyone. All those fake reviews that are being bought because I clearly remembered when I first downloaded the app it has terrible ratings and bunch of 1 stars. Don’t trust the good reviews at all!Show lessDeveloper Response
Thank you for your feedback, we are sorry to hear of the expressed concerns. Please email us at mobileapp@primowater.com so we can further troubleshoot this issue.Our driver
He is awesome and very friendly. We need more people like him. I remember the day when he brought us for first time our delivery to this new address. We like him. I work for Costco and I highly recommend this company. I work in membership and it is one of the services that we offer to our members. Thank you.Show lessDeveloper Response
Thank you for your feedback! We are glad that your Route Sales Representative is doing such a great job!The Best!
This is the absolute easiest way to manage my account and order products. The app is easy to use, looks great, and works well. I definitely recommend using this app for your water delivery account.Developer Response
Thank you! We are happy that you're enjoying the appDelicious and convenient!
I love Spsrkletts spring water! I have since I was a kid. The new coolers that also make coffee from k cups is my new favorite kitchen gadget lol.Jason 5 year customer
The app is great, delivery people are exceptional, the products are smash hits. I moved from the area and I need to cancel service. Please add this to the app for full convenience. It’s been great!!Extremely Convenient
Thank you so much