Leave a Review Cenlar Mobile™
Login Issues
This app is good when it works. I have been unable to log in for the past few months because the app suddenly stopped recognizing my Face ID to log in. My face has not changed!Gabrón
Too basic.
Most banks or financial apps offer a large amount of actions you can take by submits through the app
Cenlar is basically pay and message.
Needs more functions.Mia-Mike
Rated this a 1 so changing
Changed this to a 5 cause I’m an idiot and the issue was cause the app is blocked from working internationallyMikeor13
Worked well in the past, now just seeing errors
This app worked well for me in the past and I like the included features. The past few days I keep getting an error every time I try to access it, hope this issue is resolved soon.Liza Tampa
Worst
The worst app ever. I was able to access the app once when I entered my info. But that was it. Since then (the last few weeks), the app does not even load. I cannot access it. I deleted it and downloaded again…to no avail. It does not work on a wifi / cellular network abroad. This app is an embarrassment.Show lessFreqFlyer23-09-2019
The application does not show my lorn
The application does not show my loan so I need to either send a check or pay by phone which is very inconvenient. The customer support couldn’t figure out what is going on and then they hang up on me, and very rude.Matthew Minami
Works great for me
I was hesitant to use this app based on the rating, and after reading a few of the reviews I decided to at least give it a try. Glad I did because either they have fixed everything that people have complained about in the past or people were not savvy enough to use the app because I didn’t have any of the problems the other reviewers previously reported.
I received a confirmation number on the payment submitted screen and I received an email providing the confirmation information as well.
My recommendation is get it, it’s as good as or potentially even better than the website version!Show lessDmaddock01
Developer Response
We are happy to hear that you're enjoying the app, thank you for taking the time to share your feedback!Nothing works
I downloaded the app in a desperate attempt to reinstate my auto mortgage bill pay which was canceled without warning. I cannot login to my account via web and their app login will not load for me. Long wait times if you call. Pls help.samesamesameX
Works great for me
No issues at all and I like the layoutHumbleascension
Wish my loan were back with Citibank!
What A Joke! Should have known before even downloading the app what kind of experience I would have. Try to login can’t. Try to create a profile, says I have one. Try to recover the profile, system error. Try to call for support and end up in the same lame queue you get from calling the main number and after listening to 5 minutes of unrelated crap they say they are closed and to call back! I wish my mortgage was back with Citibank. They actually knew what they were doing!!Show lessbeachman86
