Leave a Review Breeze Airways
The app needs major fixes
This has nothing to do with the actual airline, I’ve had mainly positive experiences with them. However, the app has no worked months. I check the app regularly and have not been able to book a flight on it in months. Everytime I try to go on the app and click anything it doesn’t work and just stays frozen on the home page no matter what is clicked.Show lessFamousflower1
Adults are 13
Tried to book a flight for the family. Made it through the baggage and all the way to the birthdays and then they wouldn’t let me change my 14 y/o son’s ticket from child (up to age 12) to adult. I would have to go ALL the way back and start over and put him in as an adult ticket. I was 15 minutes invested at this point, so I scraped the plans and booked with another airline. The Breeze app should’ve just changed the ticket to adult after I entered his birthday, if that’s their thing. Because wasting time-isn’t my thing.Show lessEmoryJack
App is very glitchy.
Love the airline but for the past week, and this has happened before, the app won’t look up or take any information and I can’t even log in. How does an airline book flights if neither the app, nor the online www. site worksMarshu102
WORST AIRLINE EVER!!!
Don’t use the app, don’t use this airline!!! We used the app for a roundtrip flight leaving 2/2 and returning 2/5, we purchased the tickets and our itinerary that was emailed showed we were flying out 2/5, returning on the same plane on 2/5… no need to get off the plane I guess… we contacted them for a refund, which they only communicate through Facebook messenger, there is no phone number or live person to speak with… oh, and the desk people at the airport leave 45 minutes before each plane takes off so no chance in checking your bag or getting a paper boarding pass that TSA requires out of Provo Utah airport… so we were tripled screwed on this flight. Anyhow, they refused to return our money, and only offered “breeze points” for use on a future flight with this crap company… oh, and they expire! And, they advertise you can cancel up to 15 minutes before the flight departs… but they still won’t give you your money back. Read their Facebook page and BBB reviews, absolute dirtbag company!Show lessBigpapasudz
What is happening with this app?
It is absurd that this app is actually online when it is still full of bugs. I am not sure if the developers has used the app by themselves. Just full of bugs.
(It works better now so I change to 4 star, hopefully not too much bugs in the future)jiidjdjdus
Cant Sign In. App is terrible
Phone app will not let you sign in. After clicking login it forces you to go online to sign in and the verified user sign in codes and password does not work. The app has never worked for weeks after downloading it and after trying to change the password.goose33445
Completely Stopped Working
Breeze’s app and website have always been a bit buggy; however, with the latest update, it is completely unusable. The app gives error messages when trying to log in or look for any airport. For the last couple days, it has been impossible to book or access my account.BR JT
Will use Breeze again!!
Wow - what a great experience going to New Orleans nonstop from Richmond round trip. The seats that you pay more for are definitely worth it - the seats are 2 and 2 on each row with more legroom than most economy plus. We left early both flights. Nicest flying trip we’ve ever taken! (And we’ve done a lot of flying)Show lessmoosehoo74
No don’t even use.
I wrote a very nice review because it was new and it boom bang great at first. Now I’ve been home for a week or two. I got one of my suit cases and after being told that my second suit case would fly to Syracuse Hancock international airport they ship my last suit case to some random person’s house that does not all have the same address that is on my suitcase tag. I don’t suggest anyone using them because they won’t even pick up their phone or text back saying that they were wrong for doing that and wanting to fix it. So stay away from them. And Breeze grow up and start owning your wrong doing.Show lessSo ticked off!
App is a Disaster!
I’m a seasoned traveler flying with Breeze for the first time tomorrow and was looking forward to trying the airline. I’ve not been able to locate my trip at all in the app (just like many others I’m now reading). No live customer service available to help ANYWHERE. The suggestions are all dead ends leading to bots with no answers. Currently trying to check-in for three hours with no success! This is MOST STRESSFUL! Breeze has already lost my future business and I’ve not even been on the plane yet. I just hope they didn’t skimp on their quality of pilots like they did on customer service. I will certainly be letting others know to stick with their chosen airlines.Show lessMom4Ransome
