Leave a Review Juno
Not sure… couldn’t use it.
I can only offer my experience which was delayed to say the best. I applied, and my application said it needed further review, and to wait up to 48 hours. I waited about double that with no reply. I sent them an email at the listed email address, and it took over two weeks for a response (between email, DMs on IG, FB, Twitter). I finally got a denial of my application without any explanation. Again, not sure how the service is as I couldn’t even sign up or get an explanation of what made me ineligible.Show lessHarrison Wieland
Great company
I have been with Juno for almost a year and I was skeptical in the beginning with uncertainty with crypto exchange banking. It has exceeded my expectations and experiences with both the superb staff that has been exceptionally great. From the security and service that their employees have provided is truly outstanding.
NyeShow lessNye_Reno
Best crypto app I’ve used
This app is great . I’ve been using them for about a year now and I have tried almost all other apps out there for quickly buying and selling crypto and making peer to peer withdrawals and besides binance , this app has every one of them beat hands down. It’s also used as a checking banking account so there isn’t a whole lot of crypto options but as far as the top 10 used cryptos they’re there . Anyway they’re great definitely recommendShow lesshhcarter
Top of the game.
I’ve used them all. We all know so many on the market and while some do ok in some areas they seriously lack in others. First and foremost… CUSTOMER SERVICE. So many have forgotten how to do this. JUNO is on point. Communication, respect, product knowledge, above and beyond to help and satisfy their customers when situations arise. As for the product itself, not a more diverse platform on the market. Crypto to banking to loyalty rewards. EASY deposit methods. After recommendations from their own clients, brought on secure debit card loads. Rewards in the form of JCOIN, a reward coin earned for many actions, including direct deposit and purchase that will be able to be used to purchase gift cards on the app to BIG BOX stores. Beyond all of that, my favorite? I can choose ten retailers, not nobody heard of retailers, major companies that I do business with regularly and earn cash back that is top in the industry. Thanks JUNO for not staying stagnant and progressing for your customers. All around, well done…..current, sofi, chime, varo, cashapp, catch up and learn from in my opinion an industry leader.
Jason L.Show lessfundraiser702
Developer Response
Hey, thank you for your feedback. Your valuable feedback helps us improve and serve you better. We will make sure you have an awesome experience using Juno! Feel free to reach out to us anytime you need any assistance via chat support, we're here to help!Sketchy, but good perks
I love this account for its cash back perks. But they are far from having their other banking functions well-oiled. The customer service is abysmal. There is no lost card option in the app, and they will email you one email for every single cashback you get, no matter if it’s two cents or 20. There is no way to select what email notifications you get. I even wrote to the customer service about this and they said it was all or nothing. When I lost my card on vacation, I emailed their help line 3 times and got no response, I still haven’t gotten a response. I reached out to the customer service person I’d been in touch with before, and emailed them directly, and they said they would send a replacement metal card for 60 dollars, which is wild. That was 13 days ago, and I still haven’t received it yet. It makes me wonder if this is even a legit bank.Show lessFemmagrid
Developer Response
Hi, We sincerely apologize for the inconvenience caused. We're working hard to build the best financial service by focusing on personal customer support and would love the opportunity to speak to you further about your experience and provide you with a resolution right away. Please feel free to reach out to us at hello@juno.finance or chat support via your Juno dashboard. Regards, Team JunoBetter and better
I’ve had this app for two years. I’ve made 300+ on cash back before they patched the target fix. Metal is worth it, I’m not sure the qualifications now I got it it it’s early stages. Would recommend trying this simple app.RiqueRique99
Purchase restrictions
I believe this app is headed in the right direction. Having said that, I won’t give it 5 stars due to not being able to make transactions on legal Sportsbook sites. If it’s my money, what gives any bank the right to tell me what I spend my money on, and what right does Juno have to threatening me through email about a breach of terms and conditions that are unethical with the descriptions provided? It’s enough to not use this bank if it weren’t for the everything else being so close to perfect. Bottom line: if I want to use my money, there shouldn’t be anything Juno can do about it but authorize the transaction. It’s actually stupid to restrict it.Show lessPlayer1Dro
Developer Response
Hi, We sincerely apologize for the inconvenience caused. Currently, our banking partners do not allow transactions with online betting sites. That being said, your feedback is really important to us and the team will certainly work on it. We're working hard to build the best financial service by focusing on personal customer support and would love the opportunity to speak to you further about your experience. Please feel free to reach out to us at hello@juno.finance Regards, Team JunoBest crypto checking account!
I been with Juno since June 1, 2022. I honest think it’s the best and the safest in banking + crypto. Your cash is FDIC Insured up to $250,000. Juno also recommend self-custody of your crypto deposits like using a hardware wallet. Right now I have my funds direct deposit to USDC. If I choose to I can have my crypto deposit forward to my hardware wallet, Ledger Nano X. That also brings up another point. You earn 5% on crypto purchases with your debit card that supports Apple Pay. You can add cash to your Apple Pay Cash with your Juno debit card and withdraw by instant debit to your card or ACH to your Juno checking account. You will earn crypto on your debit card purchases. Juno has their own token for those rewards called JCOIN. You can use them to boost your earnings and rewards and also make purchases in Juno Store. Gift Cards are coming next month. I used 5,000 JCOIN to get Limited Edition Black on Black Ledger Nano X. My first 180 days is great. It’s definitely the best out there.Show lessLE Studios
Developer Response
Hi, Thank you for your feedback! Your valuable feedback helps us improve and provide exemplary service. For any additional assistance, please feel free to reach out to us via chat support or email us at hello@juno.finance Hope you have a great day ahead! Regards, Team JunoMalicious Attacks
You’d read the title and think malicious attacks sounds like this guy is crazy, but I do not joke, the customer support team is all but professional. They’ve before locked my account and funds for days without notice and no reply in chat for no reason. Once again, they’ve not sent a crypto transaction of mine for a total of 6 days and counting. They will barely respond to me in chat or via email and when they do, it’s the same generic reply telling me they’ll look into it. I’ve never in my life had such a service that has failed me beyond belief. If that doesn’t stop you, their new features barely work, JunoCoin is laughable and a sham. Customer support is horrible. Their entire business is in India, own and ran by Indians. No phone contact line. Don’t trust and don’t use.Show lessfhsjakqqqqw
Developer Response
Hello, We sincerely apologize for the inconvenience caused. We understand how critical we are in the role of supporting our customers. We're working hard to build the best product by focusing on personal customer support and would love the opportunity to speak to you further about your experience and provide you with a resolution right away. Please feel free to reach out to us at hello@juno.finance Regards, Team JunoGreat concept, some kinks that need fixing
I really love when great concepts as these come to fruition. I have some complaints but it’s very early and I know the team is working hard to fix them.
Vidyut has been supporting me through many of the issues I’ve faced such as crypto missing from my wallet, stuck crypto transactions when trying to withdraw, missing direct deposits… yeah the issues aren’t great but I’m always assured they’ll be resolved, and they are. Hoping these are less prevalent in the future.
WAGMI🚀Show lessghjngyuu
