Leave a Review Metrobank App
Very bad
It doesn’t even let me signup. Please naman, Metrobank. Sobrang yaman niyo po to upgrade your services.ilovepasudag
Developer Response
Hi ilovepasudag, we're sorry to read about your experience. We have created a case under ticket number App2/5/2024, 08:37EAP . Please allow us to take a look at the issue by sending us more details via our official Facebook page or e-mail us at customercare@metrobank.com.ph. Kindly use the ticket number as the subject line.Poor Poor
Poor App! Authentication code still waiting till when??? Make a good improvement with tis oneKillerBeeBeeEe
Developer Response
Hi KillerBeeBeeEe, we're sorry for any inconvenience. May we ask, what particular feature/transaction are you trying to navigate? We have created a case under ticket number App1/23/2024, 14:27FLR. Please allow us to take a look at the issue by sending us more details via our official Facebook page or e-mail us at customercare@metrobank.com.ph.Sloppy app MBTC
Such a Third WorldBbjun77777
Developer Response
Hi Bbjun77777, we are sorry that you're having issues with our Metrobank Mobile App. We've taken note of your feedback and we will relay this to the team as we continuously improve the NEW Metrobank App. Thank you.App that is frustrating to use
Not user friendly for someone who resides abroad. The old app is way better than this one. It gives you instruction that can’t work with account handler that resides out of PH.
I sent an email to the customer care center yet no respond is received.Msfmarais
Developer Response
Hi Msfmarais, we're sorry to read about your experience. We have created a case under ticket number App1/5/2024, 9:57FLR . Please allow us to take a look at the issue by sending us more details via our official Facebook page or e-mail us at customercare@metrobank.com.ph. Kindly use the ticket number as the subject line. Thank you.App’s not rhat good
App is not that friendly to use, you can’t even view the all transaction more than 3-4month ago or earlier.OhCanada811
Developer Response
Hi OhCanada811, we've taken note of your suggestions and we will relay this to the team as we continuously improve the NEW Metrobank App. Thank you.No Lock/Unlock Feature
There is no lock/unlock feature. All my cards from other banks has this feature. Any plans on having feature like this for our card security.Clengzky
Developer Response
Hi Chrisndcleng, we've taken note of your suggestions and we will relay this to the team as we continuously improve the NEW Metrobank App. Thank you.Useless.
Waste of time and iphone storage. All the updates and STILL NO OTP. Never had this problem with the old app. should have IMPROVED THAT APP INSTEAD. Why would you make a new and even more useless app?? Be better developers!!DandanH.
Developer Response
Hi DandanH, we're sorry for any inconvenience. We understand your concern and would like to help you. Here’s what you can do to troubleshoot: - Make sure your contact details are updated. - Check your mobile network and internet connection. - Close the app fully and open it again - Restart your phone. If error persists, please send us a message via Metrobank's official Facebook page or email our Customer Care Team. You may check our official website and Facebook homepage for the contact details.5 stars for most useless app
total bs this app. broken and waste of time.
they will discontinue the current one by end of this month. Sept ‘23, so after that if this piece of garbage hasnt been redesigned I will no longer use metrobank.duncsflix
Developer Response
Hi duncsflix, we're sorry for any inconvenience. May we ask, what particular feature/transaction are you trying to navigate? We have created a case under ticket number App20230922-083500EMS. Please allow us to take a look at the issue by sending us more details via our official Facebook page or e-mail us at customercare@metrobank.com.ph.Was trying to log in my details
It says unable to process transaction, very complicated log in , why not connect with the old app log in details which was more convenientMichico1
Developer Response
Hi Michico1 , we're sorry to read about your experience. We have created a case under ticket number App20231106-170000EMS . Please allow us to take a look at the issue by sending us more details via our official Facebook page or e-mail us at customercare@metrobank.com.ph. Kindly use the ticket number as the subject line.Sigh*
My banking experience was great not until I have this new app, this is the most frustrating app, honestly.jackdanileeeeeee
