Bahia Principe Hotels User Reviews

Bahia Principe Hotels
Bahia Principe Hotels
Pinero Gestion Hotelera S.A.

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Leave a Review Bahia Principe Hotels
  • New app download

    I am a returning Bahia Principe Hotels customer and had an original version of their app. I could not complete the early sign in 10 days before my trip. I ended up deleting my original app and downloading the new one which executed everything exactly the way it’s supposed to. We absolutely love their resorts!
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    Developer Response

    Thank you for being a loyal Bahia Principe Hotels and Resorts customer and for sharing your feedback with us! We're glad to hear that you enjoyed your stay and that the new app worked seamlessly for you. Your satisfaction is our priority, and we look forward to welcoming you back to our resorts in the future. Priscila Conte Digital Guest Experience
  • Fantastic!

    Amber was clean, friendly, efficient, relaxing.
    We will be going again!

    Developer Response

    Thank you for your glowing review of Bahia Principe Luxury Amber! We're delighted to hear that you found our hotel clean, friendly, efficient, and relaxing. Your kind words mean a lot to us, and we can't wait to welcome you back for another enjoyable stay. Priscila Conte Digital Guest Experience
  • No space at any of the a la carte restaurants

    Super disappointing to not be able to make dinner reservations at any of the 10 (!) restaurants during our 4 night stay. How is that even possible!
  • Worst hotel app and website

    This is the most frustrating app and website ever. Please fix it. It is impossible to navigate and does not work.
  • Restaurant booking system is terrible

    The app is unable to filter restaurants available by date, forcing you to check each restaurant and date individually and start over from scratch if it isn’t available. Really?!
  • Meal reservations

    It gives you the option to choose a date and does not say “Full” like the other days but yet there are no times to choose from. This is inaccurate information.
  • New update doesn’t work

    Can’t view my stay anymore, just showing a 3 flashing dots endlessly.
    Please fix it! I have an upcoming trip soon!
  • The App is horrible

    The place is great and the service is good. However, my problem with the app is that anything requested through it is not received by the staff. On several occasions I would use the App like they ask us to and the room service or anything else is not delivered and I end up having to call it in.
  • Frequent guest of Bahia

    Been back at least 25 times, always had a great time with friends that are also repeat visitors. Can’t recommend this chain enough. Also a repeat visitor to the Jamaica Bahia where we are going to in May 2023.
    Give it a go…..
  • Late honeymoon

    We’re in love with this place!
    Staff people are so nice, the food is good .
    Beautiful clear water. Nice room. We definitely will come Bach.

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