Leave a Review Red Robin Ordering
Order to go
Quick and easy, however some of still prefer to pay cash…Js. RB is also working to make things better and reward worthy.My1Legacy
Easy to use
Super satisfied with the app. I find it easier to navigate than the mobile site. I also enjoy the option to reorder past orders for quick ordering.BelovedStephie
Nicer Interface But We’re in 2022
Apple Pay is far more convenient and secure form of payment. I never have to worry about account maintenance – updating account numbers or using a different credit card, expiration dates, CVV, etc. – because all that is done within the Wallet app.
Slick interface but useless for pick-up orders since I will not save a credit card for purchases using an iOS app. We came through a period of making everyone germophobes and we’re still using physical cards and cash to transact payments. Have merchants not learned anything? This app is writhe seamless nor convenient for this day and age.Show lessamjice
Developer Response
Great suggestion! This is just the beginning for the Red Robin ordering app. We are continually working on new features to make it easier than ever to order Yummm® and earn Red Robin Royalty® rewards. Keep an eye out for updates.Problem with logging in
I love Red Robin, but this app is being bogus right now. Me and my wife have run into the same problem over and over: when we select our fav location and select our day of birth, literally one second after submitting, it pulls it up again and says it is required. WHAT’S GOING ON?? I want food!!!Lynx Forger
Don’t believe the new advert: free app with download
Got the advertisement of free app with download. Although I had steadily steered away from Red Robin due to other burger joints opening nearby the new sales pitch brought me back.
Downloaded the app and……..nothing. Even worse, had bought 9 entrees prior and wouldn’t even recognize when I bought another (I wanted to buy two, nine free here).
Red Robin got 2 burgers with no free appetizer out of me but it may be my last. Getting tired of their shady deals and marketing. Have buyer beware as, they may get you in but, orders afterward are going to be fraught with debate.Show lessFink8231975
Developer Response
Thanks for using the Red Robin ordering app. We’d love to get to the bottom of your Red Robin Royalty concerns. Please email GuestRelations@RedRobin.com with specific details or call us at 877-733-6543 so we can speak to you about your experience.Great app
Great app experience and much better than web based ordering that I think was 3rd party from before. Love ability to change condiments and add sauces on the side. Also like that you feature and highlight the new limited time products. Great job!Vandanoobee
Developer Response
We appreciate you! Thanks for using and reviewing the app. We’re continually making enhancements and improving on features to make it easier than ever to enjoy Red Robin wherever you are. Yummm.Disappointing so far
I have been ordering food from Red Robin online with no problem for over a year. Yesterday I decided to download the app and use it to order our meal. When it came to the checking out, I tapped the checkout button and it just spun for ten minutes. I took a risk and and used the back arrow and tried again and still didn’t go through. I finally called the store to see if my order still may have gone through. It hadn’t, so I put in my order over the phone. So much time wasted on something that didn’t work. Wonder if it will work next time?Show lessfusanne
Developer Response
Sorry for your frustration. Please know that our team is continually testing for bugs and enhancing features while taking Guest feedback into consideration. Keep an eye out for updates which may address these issues.Unusable, won’t save required profile fields
This application is impossible to use. During account creation, it requires you to select a favorite location. I do, and hit the ‘Complete Profile” button. The Complete Profile dialog closes, and then immediately reopens with no favorite location. Since the app refuses to save settings it requires, and won’t let you continue without those settings saved, the app is worthless unless you are looking to add a little more frustration to your day.Show lessCoastal Seagull
Developer Response
Sorry for your frustration. Please know that our team is continually testing for bugs and enhancing features while taking Guest feedback into consideration. Keep an eye out for updates which may address these issues.One small glitch
First, I will start by say I like the idea of this app. Being able to pick and choose my preferences, add ketchup and mustard. No tomato no onion. Substitute brioche bun.
BUT, I complete my order, I click “place order”, “confirm order” pops up. (Good idea, I make sure my burger is “my burger”. Click confirm, the app tells me my order will be ready for pickup at 11:30 tomorrow morning. I am placing the order at 7:30 at night. There is an “asap” button, I am not able to click it. Why would I place an order for a couple burgers and fries to be ready 20 HOURS from now? Please fix this glitch asap and not 20 months from now.Show lessBig Bruceter
Developer Response
Sorry for your frustration. Please know that our team is continually testing for bugs and enhancing features while taking Guest feedback into consideration. Keep an eye out for updates which may address these issues.Are you kidding me?!
I can make literally ANY accommodations on your app. I had kids giving me the weirdest instructions for their burgers and sides and your app offered an option for every single one of them! Bravo! Well done! We love Red Robin!Julienoelnovak
