Recent Update
The last update absolutely made the app unusable. It white screens and doesn’t load at all, when trying to use it in the browser it tells my my password is wrong so I had to use another device. I ended up getting charged in full for not being able to make it to my appointment after troubleshooting for so long. Super frustrating, $125 dollars of my money because of this and the office couldn’t do anything about it but tell me to figure it out since this is the only way I can do my appointments.cutireee
Developer Response
We’re so sorry you’ve encountered trouble while loading MYIO. Your feedback was helpful in identifying an issue - please note we’ve deployed an update that has repaired the white screen some users were reporting. We apologize for the inconvenience.Not Usable
The app is currently just a white, unusable screen on my iPad. Makes it very difficult when I have an appointment to take care of.AshleyDevil23
Terrible
Won’t even open after newest update.Zambiis
Previous update produces whitescreen
Can’t even log in on updated iPad. Whitescreen upon opening app. Fine since previous bug squash. Thanks it’s coming along!jdmejjej
Are you sure…
…you squashed the bugs with this last update? I was just forced to take the update and now the app doesn’t work for me at all. I just get a blank white screen and nothing ever loads. I’ve checked for additional updates, restarted the app multiple times, restarted my phone, and deleted and then redownloaded the app. Super frustrating.Hnsauers
Developer Response
We’re so sorry you’ve encountered trouble while loading MYIO. Your feedback was helpful in identifying an issue - please note we’ve deployed an update that has repaired the white screen some users were reporting. We apologize for the inconvenience.Most frustrating app ever
This app is for behavioral health and it is ridiculously stressful. Do better!Cavecare
Broken
I tried to go into the app and greeted with a white screen and I had a serious medical appointment. There was nothing I could do I tried everything but it just did not work…Fickle son
Awful
App will not even load. Useless.Kv3324
Horrible
Opened the app to check for the link to my sons upcoming telehealth appointment in two days and it said I needed to upgrade to the newer version. Great, did the upgrade and now every time I click to open the app, I get a blank white screen. So I cannot access it at all so it’s basically useless. I’ve uninstalled it and reinstalled it, turned my phone off and back on again and nothing. This should be fun.VirgBae
Developer Response
We’re so sorry you’ve encountered trouble while loading MYIO. Your feedback was helpful in identifying an issue - please note we’ve deployed an update that has repaired the white screen some users were reporting. We apologize for the inconvenience.Terrible
Everytime I open the app it makes me reset my password, then after I’m successfully logged in online, the app will tell me I don’t have an account with them… used it and had it work properly once, the very first time, and that’s all. Do yourself a favor and just bookmark the websiteSam-felt
