Lumi User Reviews

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  • Does not even have functional site

    This app was marketed to me on FB and turns out once you do a trial you cannot cancel the trial and the only way to contact is via email. Additionally no part if their features work on my iphone . The website just reflects and error message . Waste of time and money honestly. Its a no from me . Ive requested a refund of the subscription charge via email… We shall see.
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  • If you’re here from the instagram ad….

    DO NOT DOWNLOAD. The quiz is not on the app. All it is is entering a 1 goal and a reason for the goal, and every day you get “tips” from a stylist. There’s nothing to do on the app at all and no way of cancelling with out emailing them directly. Still waiting for a response. Don’t waste your time or money
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    Developer Response

    Dear Valued Customer! Thank you for your review, we are sorry for the inconvenience caused! We are sorry to hear that our app did not live up to your expectations. We want to note that after completing a quiz you receive an intro to fashion which is available for 3 days. After 3 days, full Daily progress for a month is unlocked and you can begin your fashion journey. If you have any questions or need assistance with subscription management, our support agents will be glad to help. You can reach them at the support@lumi.place email address. We believe you will enjoy the Lumi experience in the future and look forward to hearing your review.
  • This is a scam

    You sign up for the 3-day trial for $0.99 USD … then there is no way to cancel in the app. There is also no website. Impulse regretted!

    Developer Response

    Dear Valued Customer! Thank you for reaching out! We are sorry to hear that you have faced difficulties with unsubscribing. Please contact us at support@lumi.place email address so we can help you with subscription management. Also, we would like to pay your attention that all charges are applied only after the confirmation on the customer's side. Hope to hear from you at your earliest convenience. Have a lovely day!

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