Scheduled payments
This app needs to show you your scheduled payments and stop asking for payments when one has been arranged. Twice now I have made two payments thinking my power was about to get cut off.
Mixed feelings
Was working just fine and now it’s telling me that I need to make sure my device is connect to internet which it is I even tried wifi but I know a person that has the same app they don’t have that problem so
Not happy
This application seems to work when it wants to. Can’t reach the servers and tells me to try back later. Not my internet connection because this is the only application not working with my internet. Have tried to use it for three days now. Have deleted it twice and reinstalled nothing. Restarted my internet nothing. Even restarted my phone nothing. Very frustrating!!!.
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Doesn't work
I have been trying to use the app to make a payment and all I get is network connection.. I have tried using wifi, mobile network, laptop and all day the same... I uninstalled the app and downloaded it again and it still says the same thing... I'm just unsatisfied with the way it doesn't even have a refresh or create a new account after uninstalled
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Problem with this app
I really love this TXU Energy app this is how I pay my txu bill… I just use this app to check on how much my bill was going to be for August now it’s saying connection failure please fix because on my end is good
Not good lately
I’ve always been satisfied with this app, but I haven’t been able to access my account for the past week. There’s no update available, and I’ve even uninstalled to reinstall it. The message says connection failure as if I’m not connected to WiFi or have cell data when both are working fine. Super inconvenient.
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Sometimes it works…
Like other reviewers, the app sometimes works and often doesn’t. Worrisome with autopay or when trying to pay bills. Today it says I’m not connected to Internet which is wrong as I’m connected to wifi. I hope I don’t get late fees because their app doesn’t work 1/2-3/4 of the time and customers can’t pay their bill. Please fix this!
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App keeps crashing
I would of reviewed this higher because I have not really had any problems until now. I’ve currently moved out of my old address and into the new one. In the app when I click the “move or change address” the app glitches and closes out. Not convenient at all.
Free Power
My plan ended; didnt know TXU tries to play the "well we told you so" game by sending the end date with the bill. My bill was more than double one month in the summer. TXU acts like it was soooo hard to make an adjustment to reinstate my original plan going over a half-decade. They know when electricity is used thanks to cancer-causing S.M.A.R.T. meters; they know i used my electricity during free power times.
You dont want to return loyalty? Fine. I would rather divert from the Great Reset this dark company is probably apart of anyway. Im going to another company, or no company. Rest assured, when im on the cusp of moving i will steal electricity (we are capable of infinite energy, ive had enough of playing ALL these games)and not pay these thieves.
You dont want to return loyalty? Fine. I would rather divert from the Great Reset this dark company is probably apart of anyway. Im going to another company, or no company. Rest assured, when im on the cusp of moving i will steal electricity (we are capable of infinite energy, ive had enough of playing ALL these games)and not pay these thieves.
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Payment history
Need to have completed payment tab so we know it’s paid already. Very confusing how to search all over to see past payments. I clicked on payments and it asks for payments again and I couldn’t find the payment I just made.
