Leave a Review Tebra EHR, PM, Billing (Kareo)
Calendar needs work
Overall has been helpful to allow me to look up my schedule on the phone.
However one critical problem is that “other appointments” registered through the desktop Kareo does not show up on the phone so causes me to miss appointmentsBao885
So bad it seems intentional
Never before have I used a more buggy and unreliable app. The desktop version is consistently buggy and dysfunctional and requires lengthy updates on a weekly basis. The UI is horribly clunky and depends on users to learn its workarounds.
Furthermore there is no schedule for IOS. You’ll have no functionality besides very basic and unreliable functions. When you mark a patent as roomed—assuming you are able to open the app at all (hit or miss) and the schedule is not completely empty (normal), there’s a strong possibility that these changes will not update to the desktop servers.
Be prepared to ruin your workflow and create endless headaches for your staff and possibly more revenue or mismanage your health records. Don’t even think of using this as an EHR for treatment records.Show lesssekimajazztu
Worst on boarding ever
They completely leave you in the dark. They will mistake time zones and then never call back. Customer support will direct you back to the people that won’t help. Honestly, the rumors are true and accurate. I would avoid this company. The sales process is good but once you sign up you become invisible, I paid for a year which even worse.Show lessMen' Wellness NAL
Can’t even log in to APP
I can log in to the website, but the app keeps giving me errors. At first, I thought I made a mistake in creating a password. But I had to create a new profile and there is no possibility to reset the password. Nontheless, I continue to receive issues with App.Lucaritta
Huge disappointment
Dishonest about dfdupsystem
Push notifications do not work
The app used to function okay and I was able to get push notifications when an appointment was requested or a message was received but after updating to iOS 16.3, I no longer receive push notifications. I’ve reinstalled the app twice, troubleshooted with Kareo support and have still not been able to receive push notifications. It has to have something to do with the latest iOS update, as everything was functioning fine up until the update. 😩Show lessDr. B 16
Address the glitches!!!
As I review some of the reviews, I see a very unfortunate and persistent pattern in terms of issues. Every 3 logins, the app will glitch and I will have to submit login credentials. I used the correct email and password and kept getting the message that my login credentials were wrong-submitted the same credentials and then was able to log in. And why are we still NOT able to accept tentative appointments?!?! Lastly, I have sent several prescriptions that have failed to be submitted. It’s 2023-these are basic issues that should have been fixed a long time ago.Show lessDeltadoc02
Mobile app is great, Apple Watch usage is terrible
I’ve used this EHR while working in private practice. The app is very useful, although it sometimes hangs on different client’s information or doesn’t show a memo that was sent to me. My biggest frustration is the Apple Watch support they allege having. I’ve never had the app on the Apple Watch show that I have any clients scheduled for the day or that I have anything in my inbox. It’s basically useless and I might as well uninstall it again after hoping it might actually work for the second time.Show lessSwinebone091516
Useless app
Never up to date with the desktop emr. Message program useless since you can’t read the messages. Only good for notifications. No mobile benefit for this app in its current form. :(wont take user name
Huh?
Pretty much uselessAcslater55
