Leave a Review Tebra EHR, PM, Billing (Kareo)
Login issues
Every single time I want to log in it asks me if I want to setup a pin and enable FaceID. The pin/FaceID are supposed to negate the need to enter my full email and password each time I want to login.Jefferson987
Long term issues they never ever fix
No matter how many times I have called and had tech experts see the issues I am facing using their mobile app, there have been no fixes.
I need to DELETE and reinstall this app about once a week just to restore function. It will freeze irrevocably if you make certain typing errors when searching for a patient’s name.
Lastly, Kareo has been informed by me that I believe it is a severe safety violation that i as a prescribing NP cannot open up my patient’s uploaded documents and read their medical intake forms, which include allergies and current medications.
It’s very suss. Why won’t they fix their very well documented and known about app-errors?!Show lessjeannieologist
Always closes in labs and studies
Every time I try to open a patient’s labs and studies the app closes. All patients all status of labs/studies. Everything up to date so it’s not like I need an update on my phone or the app. Been doing this for at least 2 weeks.Couldn't do anything
Worst App
This app never works! It is so klunky and spins and spins on solid internet.Cami Jo Tice
Messages
Would like to be able to see the actual messages vs a notification of one. Want to see and review completed documentsKbronzequeen
Horrible
What’s the point of having an app that is anything but convenient to use? Every time I try to utilize the app, it requires me to login and verify my passcode. I go through the hassle every single time just to check my schedule. I don’t find this very useful or meaningful.Wildcat19_UA
Disappointed
Kareo seems like a great solution but lock you into a contract with no out once you find out about problems and customer support is unhelpful at best. I’ve had audio issues on telehealth and I had to troubleshoot on my own because they gave me an answer that was just wrong. Very disappointed and wishing I had never signed on.Show lessSunshine326
Doesn’t work
After multiple downloads and numerous sign in attempts the app simply does not work. I’ve never been able to even access it despite being able to login to the web portal without issue. I’d like to be able to access my medical info and communicate with my doctor easily via an app. Please fix this.JoshJanoe
Crashes
Every time I try to send Rx’s it crashes. Its been like this for months. With the money we pay I would think they would put more effort into app functionality.todavidjensen
Using iPad for office notes and referrals is not clear
Not clear about doingDebi ONan
