Frost Bank User Reviews

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  • Simply, the best

    Title says it all. Frost App is simple, concise, easy to use and isn’t cluttered with unnecessary ads and additional services when you wish to perform basic, everyday transactions!

    Great job! Appears development actually used Customer input and needs to develop this app.
  • The Best Bank Ever

    This bank is the best combination of the things you love about small banks (personable, genuine interest in their customers) and what you love about a large bank (accessibility, good online technology). When other banks told me I didn’t qualify for a PPP loan, the specialist at Frost held my hand every step of the way and secured my approval. She did the same thing when it came to loan forgiveness, which was granted. I will be there customer for life and know many other small business owners show feel the same.
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  • Frost Bank has been Amazing!

    I’ve banked with several of the other well known banks and financial institutions. I have over over 40 years of experience in business I can tell you with confidence that none others compare. I recommend them frequently.
  • People working for people

    We love Frost Bank. We’ve been with Frost for decades. We love the personal attention we’re given. Our entire family is with Frost Bank and they have helped us when we financed homes, autos, pools, and home improvements. Frost was there and it was always simple and easy… the best part was we felt appreciated.
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  • For all time

    I’ve had my Frost acct since 1997. I’ve moved to different states, tried different banks but always maintained my Frost account. Thankfully, years ago Frost began their online banking way ahead of the competition. Way superior to the competition. So now I live in Florida and, yes, bank at Frost.
    I can’t say enough about this great bank.”
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  • Great Service

    I’ve been with Frost Bank from 1996 to present and have never considered banking anywhere else. Through the years they have have always been very progressive with technology, implementing the most customer friendly tools to bank with. Did I mention that their Customer Service is beyond great. No waiting, help when you need it and so friendly. They always treat you with respect. Never leaving Frost. Sincerely, Linda Allen
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  • Could be better

    I like frost and usually the app doesn't give me any problems, but the nightly shutdowns of the app around 1-2 in the morning are getting irritating. I cant do anything with my debit card or app during that time which is annoying.
    I get off around the time they do this and if i need to get gas on my debit card or grab something to eat i’m out of luck because it declines my card every time and i wish they would fix this.
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  • Best Bank Ever!

    While I console my friends as they complain about the arduous task of getting someone to answer the phone at their big bank, I quietly share with them two words: Frost Bank. In 30 years of banking at Frost, I’ve had NO (zip, nada) bad, poor, frustrating, nor unnerving experiences. Contrast that to calling the cable company or one of the other name brand banks. In fact, when a Frost employee answers the phone (in # of rings too short to count) they inquire “ How can I make your day better”? And they predictably DO MAKE MY DAY BETTER! What other bank does that?!
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  • Awesome bank

    They helped me buy a warehouse. They handled-all my business banking and did it in an exemplary fashion
    the thing I like about this bank is a they are bankers that understand business people
    if you’re a business person you will enjoy working with them over other banks
    Sincerely
    Dan Floeck
  • Great App!

    I switched to online banking a year or so ago and Frost bank has made it so easy ! I can view my accounts, make quick deposits and transfer money in a matter of minutes. Anytime I reach out via email thru the app, I always get a quick response and get my question answered in a day or so. Thanks !!!

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